[Zed]

WooCommerce does not provide a function to retrieve the titles for its sections and the ones returned by WordPress core functions are sometimes incorrect because they occur outside the main loop (header titles are processed before the main loop starts).
Due to this we cannot enable the header titles feature on WooCommerce sections.

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[Zed]

I see a cookie banner message on your homepage as well. Was it a refresh delay due to caching or did you find the solution in the meantime?

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[Zed]

Thanks to the theme’s advanced layout options, the sidebars functionality is buried pretty deep in the code.
You can find the tempera_get_sidebar() function in includes/theme-functions.php.

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[Zed]

So you see the slider-related field in Polylang’s strings list? Then the translations should work.

Double-check that nothing is interfering with Polylang by temporarily disabling all other active plugins.

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[mike-premier]

The presentation page is set for 3 columns per row. Currently, they are being displayed as 1 column and type is very small. Also, the search feature is showing in the menu bar.

As for the child theme, I believe there are very minimal style changes. This is a site we inherited so I am not sure what else is there. Looks like BG image and some hidden items. Here is the theme code:

—–BEGIN—–

#forbottom, #main{
background-image:url(“../../uploads/2016/01/01/Beige-background.png”);
}

div.nivo-controlNav{visibility: hidden;}

#topbar{visibility: hidden;}

div#footer2 span{visibility: hidden;}
—–END—–

Website: windmillridgewinery.com

[Zed]

@Backflipte, what version of Tempera did you create the child theme with and what code does it use to enqueue the style files?

@mike-premier, your site’s styles appear to be loaded in the correct order. What functionality (if any) is the child theme customizing? You can use the support form for faster replies.

• This reply was modified 6 years ago by Zed.

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[Zed]

The ampersand is not a problem. The problem is in the use of HTML entities in the text fields (HTML entities all begin with an ampersand in encoded form). This issue is dependent on server configuration so it may appear or disappear without your intervention (if the server administrators change configuration in the meantime).

If I could see a settings export I could pinpoint where the problem is (if there is one).
As I’ve said in my first reply, this is the most usual cause of the problem you’re describing, but we’ve also encountered plugin-caused issues that generated the same behaviour.

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[Zed]

Which version(s) of Internet Explorer are you testing with?

The theme should look acceptable and follow the correct layout even on IE 9. We don’t support older versions though.

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[Zed]

That message has nothing to do with the theme.

You have an improperly specified constant in your WordPress’ wp-config.php file. Most likely the constant is not quoted when its value is checked.

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[Zed]

The documentation is not entirely correct there. Shortcodes are currently only supported in Parabola’s footer text field – we’ll extend this in the next updates for the other themes.

Edit: All current theme versions support shortcodes in the custom footer text field.

• This reply was modified 6 years ago by Zed.

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[bolligerlaw]

Hi, Zed.

Thanks for responding.

Yeah, I know… This is a client’s website, and I am trying to get it updated.
I understand. Any solutions to the issue?

Thank you!

[Clsamom]

I’ve tried resetting the presentation page to defaults and that doesn’t work either. Any other ideas? I’m wondering if I need to scrap this theme altogether.

[Clsamom]

Thank you for your response Zed. I exported the theme and searched and I did find 2 ampersand signs and deleted them from the theme settings. I was still unable to save the theme. I then made the change in the exported theme and tried to import it and that still doesn’t work. I’ve tried deleting all the info in all 3 text areas as well as the custom footer box (that was where the other & was located) and leave them blank and it will still not save. I am using the most recent version of Wordpess, Nirvana, and all my plugins are up to date. I’ve also tried deactivating a couple of my most recent plugins and that hasn’t helped either. Anything else I might be missing?

[Zed]

There’s most likely a HTML entity in one of the theme’s input fields. Some server configurations are wonky and cause this issue when a form submission includes such data.

Try saving a theme settings export and search that file for the ampersand sign (&) which precedes all HTML entities in escaped format.
If you find one, see in what field it is present and remove it from the theme’s input in the settings page and retry to save.

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[Zed]

@7yeqie, your main navigation does not include any sub menu items.

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[Shurayuki80]

Thanks for replying. I think it’s a bit of a shame that the masonry effect is not used in the sidebar widgets too, because I think it would be aesthetically more pleasant with it.
I eventually solved the issue by using a plugin to hide some widgets in mobile/tablet view, and making sure that they were roughly the same height to minimise the gaps between them.

Website: lady-snowblood.net

[Zed]

The theme does not bundle any fonts. The ‘preferred’ group directs the browser to use fonts from the Google Fonts service (these work the same on all devices).

All other fonts are system-dependent and the browser will use the set font name if it is available on the viewing device. Otherwise, similar looking (but not identical) fallback fonts are used instead.

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[pianoman211]

Thanks. The featured image is being stretched from 766 wide to 1200 wide so it is a little blocky (the original photo is 3264 by 2448, so it’s not a low-res image). On IE11 on Windows 10, all the rest of the images are blurry, they’re OK on other browsers.

• This reply was modified 6 years ago by pianoman211.

[Zed]

I suggest using the browser’s development tools (normally available by pressing F12) to pinpoint which styling applies to which element (and even try changes) easier than guessing it from the code/styling files.

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[Zed]

Such functionality does not exist in WordPress by default. Categories themselves do not have a ‘featured image’ option, although they do have a description field which does accept HTML (but using that to insert an image would also need some CSS tweaks).

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[Zed]

The menu content needs to fit in the available space on the target screen sizes (or the mobile menu needs to be customized to activate earlier – at the point the configured menu no longer fits).

This limit is configurable through the options in the Plus edition.

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[Zed]

All theme settings (including the Custom CSS and Custom JS fields) are kept over updates. For extra safety you can also perform a theme settings export from the theme’s settings page.

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[Shurayuki80]

Well, I tried pretty much everything today: looking into every php file, checking the style.css file, trying to set margin-top and margin-bottom to 0 for the single entry title, the entry content, the entry meta… no luck. I’m starting to think that blank space between the single post title and content is due to the header itself, but I have no idea where to find its value and how to change it. Any help would be appreciated.

Website: lady-snowblood.net

[WittyWordsmith]

I fixed the no drop-down from the contact page (this was being caused by Google Maps).
However, the drop down massage menu doesn’t seem to be stacking correctly when viewed by most resolutions in Safari desktop version.
All other versions (Android, iPad, MS etc.) look fine. This is only occurring on the Safari desktop browser where the resolution is smaller and the top navigation menu needs to stack.
Is this a theme error?

Website: www.ebmassage.com.au

[grietti]

Update:
Sorry, I just found out that the stated behaviour does not depend on Nirvana or any other specific theme.
It was caused by a string of blanks or nonprinting characters that somehow was introduced in all post_excerpt fields in the database as posts were copied from the test site to the production site.
Thus the post was deemed to have a manual excerpt but no output occurred as all blanks were stripped away.
You can close the ticket.

[WayneM]

https://www.cryoutcreations.eu/docs/themes-legacy/settings/misc/

Says:

Custom Footer Text

TE PA NI MA

Controls the content of the custom footer text (displayed at the bottom of the footer). This field accepts both basic HTML (for links, images and special characters) and shortcodes.

But, shortcodes don’t work in this area 🙁

What am I missing?

[heinenmja]

Is it also possiblie to put an gradient banner underneath the horizaontal menu ?

[l1512191]

I installed an additinal theme (Nirvana) just to test.

Saving worked until I tried to add the Facebook Pixel code to the custom JS section.

Removing the code fixed the problem.

Found out that Facebook now had an official Pixel plugin for Worpress. Using this was my solution.

[Tony1944]

Thanks Zed. At the moment I’m running the site on the parent theme and you can see this at http://www.buildingwildlife.org.uk I’m attaching an image which illustrates the problem with the Child template.

This shows how the text isn’t wrapped around the image (which is left aligned) and I’m not using the block editor. The image is merely inserted into the page using the page editor.

This page image also shows the sudden appearance of the “Skip to content” link. (see my post and your answer on https://www.cryoutcreations.eu/forums/t/removing-skip-to-content/?view=all#post-75987) I’m not using any visual aid addon. The reason you perhaps can’t see it on the live site is, as I said earlier, the site is at the moment running on the parent theme.

Website: www.buildingwildlife.org.uk

• This reply was modified 6 years ago by Tony1944. Reason: image not shown

[Zed]

We’d rather not apply the excerpt length option to manual excerpts because this creates the need for even more conditional checks:
– disable manual excerpt if value is 0
– skip trimming if value is non zero (to avoid breaking use of HTML in manual excerpts)
beyond what’s already present in the code:
– detect and use manual excerpt if it exists (check for both manual excerpt field and the use of <!–more–> or <!–next-page–>)
– use automatic excerpt if manual doesn’t exist (and trim it to the configured value)

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