December 26th, 2020 at 14:40 #110669Michael ZuskinPower User
I decided to change some settings of Mantra (the width of the sidebar and of the main area) long time after creating the site, and found, that now I need the Cryout Serious Theme Settings plugin. OK, I installed it. I played with different values of the width, each time saving and analyzing how the site looks. However, after the 4th or 5th change, I couldn’t save and got an error. I re-opened the Mantra Settings page – now it is looking as it was before (without the “accordion” of settings) and suggests to install the Cryout Serious Theme Settings plugin (which is already installed and activated!!!). I re-installed it, but that didn’t help.
Now the site is looking screwed up: the left sidebar begins only after the main area ends: http://zuskin.ca/
Looks like there is no room horizontally to include both the sections. I would like to increase the total width, but cannot access the Settings.
I found that the Mantra Settings screen says:
Navigate to this page [http://zuskin.ca/wp-admin/themes.php?page=mantra-extra-plugins] to install and activate the Cryout Serious Theme Settings plugin, then return here to find the settings page in all its past glory.
However, when I go to that page, I get:
Sorry, you are not allowed to access this page.
I have opened a priority support ticket, but, maybe, somebody has an idea.
Website: zuskin.caDecember 26th, 2020 at 18:57 #110831ZedCryout Creations mastermind
I remember resolving this through the support system.
For anyone else encountering a similar issue, the fault was tracked down to a version mismatch between the theme’s internals and the style.css file which made the settings plugin activate the wrong settings mode.
As a result, the next settings plugin update will rely on the theme’s internal version number for compatibility check instead of the one in style.css (which is easier to change for customization purposes).December 26th, 2020 at 20:56 #110858Michael ZuskinPower User
Yes, thanks for quick and professional help!
I restored my styles.css from an old backup and overwrote the version. I didn’t know the version in the header comment is important. Now I know! 🙂
You need to log in to reply to this topic.