Choose Your Pricing Plan


  • Plus Theme

    49
    • The Plus edition of your favorite theme with extra features and functionality
    • 1 Year of theme updates included
    • 1 Year Priority Support included
    • 2 Licensed Sites
    • A warm and fuzzy feeling
  • Developer Club

    89
    • All Plus editions of your favorite themes with extra features and functionality
    • 1 Year updates for all Plus themes
    • 1 Year Priority Support for all themes
    • 5 Licensed Sites per theme
    • Early access to future Plus themes
    • A warmer and fuzzier feeling
  • Creator Club

    175
    • All Plus editions of your favorite themes with extra features and functionality
    • 1 Year updates for all Plus themes
    • 1 Year Priority Support for all themes
    • Unlimited Licensed Sites
    • Early access to future Plus themes
    • Up to 5 hours of custom development
    • Priority in new feature requests
    • The warmest and fuzziest feeling

What is covered by our Priority Support service

Topics covered under our priority technical support include (but are not limited to):

  • priority 24 hours answer time (faster during our work hours: 10:00 – 18:00 UTC+2)
  • guidance for theme features, options and functionality
  • advice on how to configure theme options to obtain a particular result
  • test and identify possible reported bugs in the theme and (where possible) provide a temporary solution until the possible issue is corrected in the theme
  • verify compatibility conflicts with third party plugins and provide (where possible) a temporary solution until the issue is corrected in the theme
  • advice on plugins for specific functionality
  • simple (up to 10 lines of code) styling tweaks
  • simple (up to 10 lines of code in up to 3 files) functionality tweaks
  • simple (several lines of code) page templates
  • a base child theme

Support is provided via email only and is handled through our ticketing system.

What is not covered by our Priority Support service

Our technical support is not a customization service. As a result, technical support does not cover:

  • customizing the theme to fit your design or functionality specifications
  • customizing the theme to compensate or correct for issues created by a third party extension, hosting limits or old WordPress versions
  • writing custom child themes, plugins or code
  • adding new theme functionality, options or controls for a particular site

These services can be provided through our separate customization service. For an estimate on a custom project:

request a quote

How are the themes licensed?

All our creations are released under the GNU GPL v2 license or newer, which means you can use (and abuse) them in any way you like.

How many sites can I use the themes on?

You can use our themes on as many sites as you'd like, including personal or commercial websites.

For our Plus themes, the licensed sites number indicates the number of sites you can activate the automatic updates on and receive priority support for.

By site we refer to a single WordPress installation using a particular theme (the installation can be on the main domain, in a subdomain or a subfolder of a domain). We do not count staging/development copies.

Currently automatic updates are not available for the Plus themes on WordPress Multisite installations.

How often are payments required?

Priority Support and single Plus theme purchases are valid for 1 year since purchase date. Once this term has passed you will need to make a new purchase to continue receiving updates and/or support.

Club Membership renewals are automatic and happen on the anniversary date. You can cancel the automatic renewal at any time.

The purchased product(s) will continue to work regardless of the status of your license. Using our themes is not conditioned in any way to having an active subscription, however you no longer receive support, security and feature updates after your license expires.

Is it possible to change or upgrade services?

If you would like to change the Priority Support service and/or Plus purchase from one theme to another, that is possible as long as no files (the NoLink / Plus theme) have been downloaded yet. After download changing the purchase is no longer possible.

Upgrading from the Support Service to the Plus theme (if available) or from a Plus theme to a Club Membership is possible at any time while your yearly license is active.

For both changes and upgrades contact us.

What happens when my purchase/membership expires?

The files you downloaded are yours to keep. Forever.

If your Priority Support or Plus theme license or Club membership expire, you can continue to use all the themes you have already downloaded, but you will no longer have access to the latest updates, support or new themes.

However, you can make a new Support/Plus purchase or renew your Club membership at any time to restore access to all these benefits.

What price will my purchase renew at?

For Priority Support and single Plus purchases you can renew at any time at the price listed at that time.

Club Membership renewals are automatic and happen on the anniversary date. For these subscriptions we guarantee that your membership will always renew at the same price as the initial purchase for the entire duration your membership remains active.

Renewing the Club Membership after an expiration or cancellation will happen at the price listed at that time.

What happens if I decide not to renew?

The purchased product(s) will continue to work regardless of the status of your license. Using our themes is not conditioned in any way to having an active subscription, however you no longer receive support or security and feature updates after your license expires.

Single theme updates and support license will expire at the end of the 1 year term. After expiration, access to support request or security updates and new features is discontinued until a new license is acquired.

Club membership renews automatically, so to discontinue it you'll need to request cancellation (either with us or the payment processor).

What is the refund policy?

If you have any pre-purchase questions, please contact us.

We can refund your purchase no questions asked if you have not yet downloaded any of the provided files and have not used our support service.

Otherwise, due to the nature of digital goods refunds will be considered on a case-by-case basis for single theme purchases. We cannot offer refunds on Club Membership subscriptions after theme(s) files have been downloaded. See our terms and conditions for further details.

What payment methods are accepted?

We accept all major credit and debit cards through our payment processors, PayPal and 2Checkout.

PayPal

2Checkout

For subscription services (the Club memberships) PayPal requires an account – you can create one at the time of payment.

Purchased Premium Support before August 2016?

If you have made a payment for premium support before August 2016, to migrate past purchases and gain access to the link removal information we’ll need you to register for an account and order the free ‘Premium Support Migration’ service (by clicking the button below). You will not need to make a payment.

Request Migration

Please include any helpful information (such as the name, email, company name – if available; payment date or a previous ticket number) that will help us in identifying previous payment(s) in the order’s Additional Information field.

We will manually process and migrate previously purchased support services to your account in up to 7 work days. You will receive an automated confirmation email once the procedure is complete. We might contact you for further information.

Migrating the premium support service will restore access to the link removal child theme and instructions information. To also gain access to the support system you will need to renew your support subscription.

Renew support subscription

We also provide free support in our forums.

One step further



Decision making time


Small team

It's just us, the developers – we don't get middlemen to handle things for us. So whenever you're asking a question on our site, you're getting the answer straight from the creators.

WordPress experience

We have it. Whether in the form of WordPress themes, plugins, custom coding or theme customization, it's what we've been doing for quite a while now. And we love it!

Long lifecycles

We never retire our WordPress themes. We stand behind them all the way. They're constantly updated and upgraded to the latest design trends, web standards and WordPress versions.

No shortcuts

Our free WordPress themes and plugins are live at WordPress.org. That means we're always using core WordPress features and functionality to get things done and that guarantees stability, performance and most importantly – security!

User input

Our creations have always benefited from user feedback. We bring them to life but it's the users that make them shine. Tweaks, new options, minor or even major features are constantly added as a result of this feedback.

Customization

There's more than meets the eye with our free WordPress themes. What you see in the screenshots or live demos is but one of the virtually unlimited number of personas you can create using the extensive theme options included.

What other users are saying

@messerdesign

"The theme is nice and easy to work with. The premium support offered was fantastic! So patient and helpful."

- @messerdesign
@jsanke

"Like all Cryout Creations themes, it is endlessly flexible and solidly coded. Looks perfect on all devices. Loads quickly. Recommend this theme and this developer without hesitation."

- @jsanke
@starkers

"Their themes are so easy to use, and have lots of options. None of this “go pro” BS just to do basic styling! Their forum is great, too."

- @starkers