[Kay]

Hi again!

We are really not getting any of these things in our tests. Please try to disable all plugins and check to see if the problem still persists. If it does please create a new Premium support ticket here https://www.cryoutcreations.eu/premium-support (you don’t have to pay anything ;)) and write TEMPERA THEME SETTINGS as the Transaction Info. In the message give us detailed info about your issue and a temp username/password to your WordPress installation so we can check it out ourselves.

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Before posting consider reading our short theme debugging instructions.
Please read the FAQs: Mantra • Nirvana • Parabola • Tempera
Tutorials: custom menus • translating theme • installing theme • category page with intro • disabling comments Wordpress: child themes • categories/posts
Before making any modifications to your theme we strongly recommend using Child Themes.

[Kay]

If you’re getting the red cross it means the path to the image is wrong or that you have some server issues. That’s not theme related. However I see your site looks great now so I take it you found and fixed the problem.

---

Before posting consider reading our short theme debugging instructions.
Please read the FAQs: Mantra • Nirvana • Parabola • Tempera
Tutorials: custom menus • translating theme • installing theme • category page with intro • disabling comments Wordpress: child themes • categories/posts
Before making any modifications to your theme we strongly recommend using Child Themes.

[Marta]

My problem is when I try to save all the the changes, it says that has saved them but it hasnt, as when i refresh, is still the the old information. (If happens with the social media settings) 🙁

[Greg]

I’m using Google Chrome and Firefox, issue exist on both of them.

I found a way to go around this issue, but it’s pain in the back and it’s taking ages.

I exported default setting to the file, and than made changes manually in the settings code itself, than imported modified file to parabola settings and it actually works. Of course if I make any changes in Parabola setting in admin panel it resets to default again.

[Frederica]

Out of curiosity, what browser(s) are you guys using?

I have found in the past, that WordPress does not play very well with IExplorer. WP Stuff that I could do no problem in Firefox simply did not work properly in IE. Perhaps switching browsers when updating your sites will help.

[Martin]

I have some of the same problem. If I update settings, the options.php will show, the settings have ben saved, but this site is only text. I have to restart to load the mantra settings page again.

[Jim]

Hi

Just another additional thing I found. I had a PNG file, which I re-sized to 64 x 64 to upload as a favicon, but it wouldn’t show on the tab. I converted it to a ICO file and it worked.

Jim…

[Gayle]

found the problem – it was a conflict with the plugin NextGEN Gallery by Photocrati

[Jane Callahan]

Hi, I found another thread on here, with a similar issue and it was suggested to remove the theme from the admin files and re-install.

BINGO! It worked.

Crisis over, thanks for the awesome theme and great support threads.

(dunno how to close this issue but consider it resolved)

[Universal 1914]

The same thing happened to me. Not only that: After that “not found” page within my site, when I tried to go to the dashboard or Home page, the whole site crashed and this time I got a Google message (not within my site) of “Page not found”.

This never happened to me with Parabola.

By the way, the site where I am testing Tempera is http://www.martinyrocha.cl

Cheers!

[Kay]

Hi Bruce!

We didn’t get that in any of our tests. We’d like to know if you ever got that with Parabola.

Also for debugging purposes since you say it’s not an important site, you could create a new Premium support ticket and give us temp login details for that site so we could check it out ourselves.

Thanks again for the feedback!

---

Before posting consider reading our short theme debugging instructions.
Please read the FAQs: Mantra • Nirvana • Parabola • Tempera
Tutorials: custom menus • translating theme • installing theme • category page with intro • disabling comments Wordpress: child themes • categories/posts
Before making any modifications to your theme we strongly recommend using Child Themes.

[Roque]

i need to get rid of the following

Nothing Found

Apologies, but no results were found for the requested archive. Perhaps searching will help find a related post.

[brandi]

jim, as always, you are my hero! i have a couple more for you. i got the capitalization thing taken care of, but it didn’t uncapitalize “Home” in the menu. is there a way to do that? also, i was trying to get rid of the main menu and just have the top menu, but i can’t find a way to do that. i found a way that i thought would let me do it (by selecting only “top navigation” in the menu settings), but it didn’t work. i also found where i can hide BOTH the top navigation and main navigation menu, but not just the main navigation.

the tab thing didn’t work for any of the tabs other than the home page, but it’s better than it was. thank you for all your help!

[Mary]

Hi Jim,

In fact I found. I have to go at the end of the page to uncheck the allow comments and not only the screen option… 😉

Mary

[Vasanth Pragash]

im sorry i meant automatically add to the presentaion page columns and slides . By experimenting with the settings i found out how to do this manually but not automatically.

[Hannah]

Hi Diane,

I am not a Mantra expert but here are some hints that might help get you started while you wait for responses from Cryout:

– to change the header font, you need to go into the Mantra Settings->Text Settings->General font: change the font family to something more exciting. If that doesn’t change the header font, you will need to go into the .css stylesheet and look around for the header entry and change the “font-family:” parameter. OR better yet add Custom CSS into the box found at Mantra Settings-> Miscellaneous Settings-> Custom CSS . If you do that, it will be saved when you ever go to update Mantra. Google “Change Mantra header font family” for more specific coding help.

– get rid of the double column, so that your slider is above one or multiple columns of text boxes and there is no empty frame above the first column: try the Mantra Settings -> Layout Settings -> Main Layout: One column, no sidebar
then: the picture can be used as the single custom slide in the slider, and the columns below the slider can be used to display the text boxes. If you want to post new posts on Presentation page, I think you can do that too, but I don’t know how.

– I don’t see any white space in the slider…is your slider just the picture of you? Looks fine, albeit horizontally stretched.

Good luck!
Hannah

[Andy]

I have found in /wp-content/themes/mantra/admin/main.php there is a section there to load the latest news on the mantra settings page. This was causing the page load on /wp-admin/themes.php?page=mantra-page to slow down or time out. Because the access to the http://www.cryoutcreations.eu/cat/mantra/feed was slow or blocked from within China. While I realise this fix is probably not the issue for most users I found simply removing the whole div dramatically improved the speed load. Lines 327 to 351, as below.

327 <div class=”postbox news” >
xxx
351 </div><!– news –>

It may be worth a try to see if this helps the jquery load faster.

Andy

[Brian Siano]

Jim: thanks, but I found those, tried changing the values, and nothing happened.

[Andy]

In reply to my post 24 hours ago, I reinstalled wordpress 3.7.1 and reinstalled mantra theme, and deleted all plugins. Still the menu wouldn’t load and the pink warning remained.

I think I have now found out a possible error. The page timed out loading the ‘Import/Export Settings’ and ‘Mantra Latest News’ sidebar boxes. Because of this the page didn’t fully load but stopped ‘spinning’. I am not sure why this sidebar is needed or why it wouldn’t load on this particular page, more importantly why my server timed out loading it. Anyway, today those sidebar bits loaded ok after about 20-30 seconds and then the pink warning disappeared and the menu toggles work.

What is the process to load the import/export? Is it looking at my settings or importing something from an external website? Perhaps that website is blocked in China (where I am)?

So, that may be an issue to look into?

[DEH]

Hi, I am a newbie here and this is my first attempt at building a website. The Mantra theme has made it very easy. I’ve exported my THEMES OPTIONS however I’ve been trying to figure out how to back up my database files and have only found “what to do” answers… but not “HOW to do”. For instance the above comment says to achieve it via “the hosting control panel”. Hope you can help because I have no idea what you’re talking about or “how” to do that…. told you, I’m a newbie!!! LOL

[Don]

Still no reply after FOUR DAYS? This is really sad. I really wanted to use this theme and I really wanted to pay you all some money for support on it. I read some reviews and even found a review from someone who said they paid for support from you and that they never heard back from you regarding their issue. I think this says a lot. I will be posting my review of the support from this Theme Company everywhere I can. If you can’t make a theme and support it accordingly, DON’T MAKE IT.

[Erock]

I found that if I put the images in /parabola/images/slider folder, they stay sharp.

[Mag]

I found one that I can live with. If you set the default background to be what you want on the presentation page, you can choose other backgrounds on each individual page. This seems tedious but it allows for the pages to have a sold color, tiled or not, fixed or not.

It’s called Custom Background Extended

Seems to be compatible with parabola…so far

[Johnathan]

I have this same issue and it just occurred if you visit the site, look at http://www.itsallaboutmusic.net/advertise-with-us/ The air play for bands tab and you cant see any comments unless you click the, # comments if the post has comments then they show up. Did WordPress Change something or is this a theme issue? I searched WP and found nothing.

Appreciate any feedback.

Johnathan

[Deby]

Ah – I’ve found it. I unchecked the main page option and that made them disappear from the excerpts. Thanks

[robbierut]

mobile view isn’t found under that name, but under responsive 😉 can be found at the layout settings 🙂

[Julie]

Sorry, I think I misunderstood your naming conventions – you are meaning the sidebar is counting as one column and the content area is counting as one column = two columns. It’s not two columns in the content area WITH a sidebar.

Found a shortcode plug-in that works great.

Great theme!! Thanks for the response.

[Jenny]

I want to disable the slider on the presentation page, as I’m not needing it at all, but there’s badly no option for it 🙁 I’m using a child theme and all I found was (when I tried to find the right file for customizing, a function called

if ($mantra_frontpage=="Enable" && is_front_page() ) {
mantra_frontpage_generator();
} 

but haven’t found the code of the function right now ;(

How can I do that?

[william]

Hi I like your Theme Thank you but can’t seem to get the comments to work also, every time i click were it say add comment it goes to a (page not found). how can i get the comments to work on my blog page (Thoughts Of The Day). Thank You!

[Łukasz]

Hi,

so i have the same problem. I’ve been writing on the main forum page about this, then i’ve found this “bug reporting” which seems to be more proper place to write this.

Just as Dave, i have the problem with presentation page slider not showing my posts.
I’ve trying to find info everywhere, and as for the moment haven’t found the answer.

I love Your theme but really don’t know what to do with these issue, so please look on my page and help if You can.

Cheers,
Luke