Clicking "Save Changes" goes to "Page Not Found," doesn't save changes

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  • #14451
    Bruce Chenoweth

    When I change Tempera Settings and click “Save Changes” it sends me to
    http://budsbloomsandbeverages.com/wp-admin/options.php
    which gives me a
    “Not Found
    Apologies, but the page you requested could not be found. Perhaps searching will help.”
    message, and nothing has changed. I have uninstalled, re-downloaded and reinstalled the theme, but nothing changes.
    This happens with both Google Chrome and Firefox browsers.
    This web site previously had Parabola installed. Before that, the Twenty Thirteen.

    This is an unimportant site that I chose because it is just being started. Everything worked fine before Tempera was installed.

    What else would you like to know?

    #14460
    Kay
    Cryout Creations Team

    Hi Bruce!

    We didn’t get that in any of our tests. We’d like to know if you ever got that with Parabola.

    Also for debugging purposes since you say it’s not an important site, you could create a new Premium support ticket and give us temp login details for that site so we could check it out ourselves.

    Thanks again for the feedback!


    Before posting consider reading our short theme debugging instructions.
    Please read the FAQs: MantraNirvanaParabolaTempera
    Tutorials: custom menustranslating themeinstalling themecategory page with introdisabling comments Wordpress: child themescategories/posts
    Before making any modifications to your theme we strongly recommend using Child Themes.
    #14466
    Universal 1914

    The same thing happened to me. Not only that: After that “not found” page within my site, when I tried to go to the dashboard or Home page, the whole site crashed and this time I got a Google message (not within my site) of “Page not found”.

    This never happened to me with Parabola.

    By the way, the site where I am testing Tempera is http://www.martinyrocha.cl

    Cheers!

    #14949
    Martin

    I have some of the same problem. If I update settings, the options.php will show, the settings have ben saved, but this site is only text. I have to restart to load the mantra settings page again.

    #15238
    Marta

    My problem is when I try to save all the the changes, it says that has saved them but it hasnt, as when i refresh, is still the the old information. (If happens with the social media settings) 🙁

    #15300
    Kay
    Cryout Creations Team

    Hi again!

    We are really not getting any of these things in our tests. Please try to disable all plugins and check to see if the problem still persists. If it does please create a new Premium support ticket here https://www.cryoutcreations.eu/premium-support (you don’t have to pay anything ;)) and write TEMPERA THEME SETTINGS as the Transaction Info. In the message give us detailed info about your issue and a temp username/password to your WordPress installation so we can check it out ourselves.


    Before posting consider reading our short theme debugging instructions.
    Please read the FAQs: MantraNirvanaParabolaTempera
    Tutorials: custom menustranslating themeinstalling themecategory page with introdisabling comments Wordpress: child themescategories/posts
    Before making any modifications to your theme we strongly recommend using Child Themes.
    #15919
    Nick

    I have had this problem in the past. I would make sure that the WordPress settings are correct, in particular check that the URLs are correct, in Settings –> General. I found for some reason mine had added an extra / or something, make sure the folder is included so http://www.mysite/wordpressfolder/ this stopped all my “Not found” issues.

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