Zed

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Viewing 30 posts - 5,371 through 5,400 (of 6,640 total)
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  • in reply to: Trouble with Slides on Presentation Page After Update #30698
    Zed
    Cryout Creations mastermind

    Jean-Pierre, Is the whole presentation page gone or just parts of it (like the slider).

    Is the presentation page enabled in theme settings? Is WordPress set to display your posts on the homepage (for the presentation page to be visible)?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Texdomains #30601
    Zed
    Cryout Creations mastermind

    Thanks for pointing that out, it’s corrected in the next update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu subitems not working on mobile #30567
    Zed
    Cryout Creations mastermind

    We do not provide free support if you remove our link.

    And I can’t see any issue on my phone.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: presentation slider not working #30566
    Zed
    Cryout Creations mastermind

    Did you install/update anything before this started happening? (in the last weeks)


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Lost my presentation page #30565
    Zed
    Cryout Creations mastermind

    You may have a plugin that is interfering with the theme’s colour fields.
    Do you by chance get two colour selectors if you click on a colour field in the theme settings?

    Cycle your plugins off until you figure out which one is causing this.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Slider different sizes? #29439
    Zed
    Cryout Creations mastermind

    Are you using the same image size? Your images are all different sizes.

    NivoSlider does not force resizing on the images.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: presentation slider not working #29437
    Zed
    Cryout Creations mastermind

    mary, your website is unreachable at this moment.
    phoebe, your slider’s transitions work fine for me. What browser/device are you using?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    Could you post a link to your site?
    An image does not help me inspect the HTML and CSS causing that.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Referencing Wrong Folder for template? #29435
    Zed
    Cryout Creations mastermind

    Are you using a child theme?
    This capitalization matters only when declaring the parent theme’s name in the child theme’s style.css.
    And this need to be done from start for the child theme to work, not after a site move.

    Did you use the proper procedure for moving WordPress? Including the database update script…


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: text #29434
    Zed
    Cryout Creations mastermind

    Do the values set in settings revert as well or are they just not applied to the site?

    Are you getting any weird behaviour on save? (several page reloads, text at the top of the page)


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: CONTENT EDITOR NOT WORKING #29433
    Zed
    Cryout Creations mastermind

    Does the editor work if you switch to one of the default TwentySomething themes?
    Which WordPress version are you using?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Bug in version 1.0.3 #29432
    Zed
    Cryout Creations mastermind

    The malfunctioning settings page should be solved by 1.0.4.

    Antoine, the topic issue wasn’t about WordPress menus.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Columns widget links don't work if responsive is on #29429
    Zed
    Cryout Creations mastermind

    The column images are not links (yet). Only the column titles and the “read more” text are.

    We’ll address this in a future update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Cryout columns animation not working #29428
    Zed
    Cryout Creations mastermind

    What resolution is that 13″ display using?
    If it’s under 1080px wide, the theme treats it as a mobile device (tablet) and columns re-arrange themselves.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: where\'d my sliders go? #29425
    Zed
    Cryout Creations mastermind

    If something no longer works after theme/plugin/Wordpress updates, first try a force refresh in your browser (Ctrl+F5 or Ctrl+R).
    Some file contents may get changed/ moved around in an update, and browsers tend to cache these files with older copies.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Doubling Up Page Name #29423
    Zed
    Cryout Creations mastermind

    The smaller black version is part of the breadcrumbs. You can hide those in the theme’s settings (under Graphics).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Responsiveness/mobile feature doesn't work #29422
    Zed
    Cryout Creations mastermind

    The slide captions are designed to move below the slider (as to not cover the slides images under a chunk of text, leaving theme visible).

    You’ve also played around with the footer, making it overlap content. That’s why some of the slider text (and probably other content too) is now hidden under it.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Header widget overlaps the logo in the mobile view #29421
    Zed
    Cryout Creations mastermind

    This is an issue we know about and we’ll fix it in an upcoming update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Bug in Title (Tab) #29420
    Zed
    Cryout Creations mastermind

    Are you using an old theme version?
    This used to happen a while back if you left your site title field empty in WordPress, but it should no longer happen now (unless you use a SEO plugin and let some empty fields in it instead).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Slider resizes with changing images on Android #29419
    Zed
    Cryout Creations mastermind

    The slider images need to be the correct and same size among themselves.
    The NivoSlider we are using does not force image resize on mobile devices, so you get that behaviour if the images used are all different sizes/aspect ratios.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Header photo cropped #29416
    Zed
    Cryout Creations mastermind

    The header image gets cropped to the size it is required to fit (the configured header height and configured site width).
    If you image is bigger but the wrong aspect ratio, it will get cut in the wrong way.

    Make sure the image you wish to use is already the right size (WordPress will tell you which size it prefers) or proportionally bigger, or skip the cropping step altogether (but your image may look stretched on mobile devices where size is forced).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: This shows in search engines #29415
    Zed
    Cryout Creations mastermind

    Just as the text itself says, you can change it from the theme settings.
    Look under Presentation Page Settings.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: More Post button on Presentation Page #29414
    Zed
    Cryout Creations mastermind

    The More Posts button functionality fails to load the right posts if the number of posts set per page in WordPress is different than the number of posts to display on the presentation page set in the theme’s settings.

    We’ll get this fixed.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Tempera no longer applying color settings #29413
    Zed
    Cryout Creations mastermind

    That’s because a plugin is loading its code where it shouldn’t.
    Cycle your active plugins on/off until you find the one which does this and keep it disabled while you’re editing theme settings to avoid losing colours.

    If you save while the issue is solved, Tempera will automatically add all the #s back so your colours should return to normal without you having to manually enter it everywhere.

    We have better plugin collision handling functionality prepared for an upcoming update which should avoid this kind of issue in the future.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Slow Load Time: Custom CSS File Having Trouble Executing #29412
    Zed
    Cryout Creations mastermind

    You can also use the theme’s Custom CSS field (for small blocks of CSS) or even try alternative custom CSS plugins.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: can not click the tempra settings #29411
    Zed
    Cryout Creations mastermind

    Depending on the version you updated from, JavaScript code might have changed with the update.

    Perform a force refresh in your browser (pressing Ctrl+F5 or Ctrl+R several times) to make it load the latest copy on all files and check if the issue persists.

    If it does, it may be caused by a plugin which is no longer compatible with latest WordPress version (if you updated that too). Try to cycle your active plugins on/off and check if/when the issue goes away in the theme.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Attachment page cropping image #29410
    Zed
    Cryout Creations mastermind

    I never encountered such an issue.

    Are the images this happens to in any way fairly different than the rest? (size, filetype, aspect ratio)


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Not saving my current work #29401
    Zed
    Cryout Creations mastermind

    You are using a caching plugin. Clear the cache after making changes or wait for cached versions to expire to see the recent changes you’ve made.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Setting a Featured Image Removes my Post #29400
    Zed
    Cryout Creations mastermind

    Did you publish the post as a normal or image post?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu floats 20px too high due to margin! #29399
    Zed
    Cryout Creations mastermind

    I see your menu and sider are not next to eachother, however it does not appear that you are using the theme’s Content Margins option (located under Graphics).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
Viewing 30 posts - 5,371 through 5,400 (of 6,640 total)