Zed

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Viewing 30 posts - 5,371 through 5,400 (of 6,623 total)
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  • in reply to: Header widget overlaps the logo in the mobile view #29421
    Zed
    Cryout Creations mastermind

    This is an issue we know about and we’ll fix it in an upcoming update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Bug in Title (Tab) #29420
    Zed
    Cryout Creations mastermind

    Are you using an old theme version?
    This used to happen a while back if you left your site title field empty in WordPress, but it should no longer happen now (unless you use a SEO plugin and let some empty fields in it instead).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Slider resizes with changing images on Android #29419
    Zed
    Cryout Creations mastermind

    The slider images need to be the correct and same size among themselves.
    The NivoSlider we are using does not force image resize on mobile devices, so you get that behaviour if the images used are all different sizes/aspect ratios.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Header photo cropped #29416
    Zed
    Cryout Creations mastermind

    The header image gets cropped to the size it is required to fit (the configured header height and configured site width).
    If you image is bigger but the wrong aspect ratio, it will get cut in the wrong way.

    Make sure the image you wish to use is already the right size (WordPress will tell you which size it prefers) or proportionally bigger, or skip the cropping step altogether (but your image may look stretched on mobile devices where size is forced).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: This shows in search engines #29415
    Zed
    Cryout Creations mastermind

    Just as the text itself says, you can change it from the theme settings.
    Look under Presentation Page Settings.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: More Post button on Presentation Page #29414
    Zed
    Cryout Creations mastermind

    The More Posts button functionality fails to load the right posts if the number of posts set per page in WordPress is different than the number of posts to display on the presentation page set in the theme’s settings.

    We’ll get this fixed.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Tempera no longer applying color settings #29413
    Zed
    Cryout Creations mastermind

    That’s because a plugin is loading its code where it shouldn’t.
    Cycle your active plugins on/off until you find the one which does this and keep it disabled while you’re editing theme settings to avoid losing colours.

    If you save while the issue is solved, Tempera will automatically add all the #s back so your colours should return to normal without you having to manually enter it everywhere.

    We have better plugin collision handling functionality prepared for an upcoming update which should avoid this kind of issue in the future.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Slow Load Time: Custom CSS File Having Trouble Executing #29412
    Zed
    Cryout Creations mastermind

    You can also use the theme’s Custom CSS field (for small blocks of CSS) or even try alternative custom CSS plugins.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: can not click the tempra settings #29411
    Zed
    Cryout Creations mastermind

    Depending on the version you updated from, JavaScript code might have changed with the update.

    Perform a force refresh in your browser (pressing Ctrl+F5 or Ctrl+R several times) to make it load the latest copy on all files and check if the issue persists.

    If it does, it may be caused by a plugin which is no longer compatible with latest WordPress version (if you updated that too). Try to cycle your active plugins on/off and check if/when the issue goes away in the theme.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Attachment page cropping image #29410
    Zed
    Cryout Creations mastermind

    I never encountered such an issue.

    Are the images this happens to in any way fairly different than the rest? (size, filetype, aspect ratio)


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Not saving my current work #29401
    Zed
    Cryout Creations mastermind

    You are using a caching plugin. Clear the cache after making changes or wait for cached versions to expire to see the recent changes you’ve made.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Setting a Featured Image Removes my Post #29400
    Zed
    Cryout Creations mastermind

    Did you publish the post as a normal or image post?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu floats 20px too high due to margin! #29399
    Zed
    Cryout Creations mastermind

    I see your menu and sider are not next to eachother, however it does not appear that you are using the theme’s Content Margins option (located under Graphics).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Back to top button in mobile #29398
    Zed
    Cryout Creations mastermind

    Parabola’s and Tempera’s to-top buttons are placed outside the content, so on mobile devices they are placed beyond the viewing area or get overlapped by the footer.

    We’ll check to see if we find a way to keep them always visible without blocking footer content/links.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Mobile Display Issues #29397
    Zed
    Cryout Creations mastermind

    Please disable CSS minification in W3 Total Cache if you have it enabled.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Show more posts button not working properly #29396
    Zed
    Cryout Creations mastermind

    The “Show more posts” button currently works correctly only if the number set in WordPress for posts to display per page is the same number set in the theme for posts to display on the presentation page.

    Otherwise the posts displayed will repeat/skip some.

    Some things are not as easy to solve as others, but this will eventually be addressed as well.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Home page is not displaying post excerpts #29395
    Zed
    Cryout Creations mastermind

    Are you currently using a static page as the homepage?
    What is it supposed to display? How are the posts included in that page?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Presentation page customize repeatedly refreshing #29392
    Zed
    Cryout Creations mastermind

    The presentation page is administered via the theme’s settings page, under Appearance > Mantra Settings, Presentation Page section.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Trouble with Slides on Presentation Page After Update #29391
    Zed
    Cryout Creations mastermind

    Karen, could you post a link to your site?
    Stine, I see you’re using Nirvana, not Mantra, and the slider works.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Theme ignore #29390
    Zed
    Cryout Creations mastermind

    Hi.

    Could you give us a sample custom code for this functionality that works on TwentySomething but not on our themes so we can take a look at the issue?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: update settings messes up theme editor #29389
    Zed
    Cryout Creations mastermind

    Could you post a screenshot or the code you are seeing?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Matra-Bug: Slider-arrows mouseover doesnt work #29388
    Zed
    Cryout Creations mastermind

    Thanks for pointing out the slider arrows issue. We’ll get it fixed.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: How to remove small icon with moon it it over posts? #29387
    Zed
    Cryout Creations mastermind

    That image signifies that it’s an image post. Switch the post type to normal or use this CSS to remove the image:
    body article.format-link, body article.format-quote, body article.format-image, body article.format-chat, body article.format-aside { backgound-image: none; }


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Can't Change the Main Layout #29110
    Zed
    Cryout Creations mastermind

    Are you all using IE (11 or otherwise) as Dawn?
    Yup, I can confirm this. Thanks for pointing it out. And we were hoping IE finally became a real browser…

    Apparently, it works if you click on the very thin white space between the hover border and the layout image itself, so you can use this workaround until we figure out what’s going on and get it fixed.

    • This reply was modified 9 years ago by Zed.
    • This reply was modified 9 years ago by Zed.

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Tempera settings blank page #29027
    Zed
    Cryout Creations mastermind

    ninja, that sounds like a server/php error.
    Could you check the server/account logs?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Bug in version 1.0.3 #29026
    Zed
    Cryout Creations mastermind

    Did you update from previous versions of the theme or are you using fresh installs of 1.0.3?

    Could you try several force refreshes (Ctrl+F5 or Ctrl+R) in the browser while you’re in the dashboard and see if that solves anything?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Nirvana settings #29025
    Zed
    Cryout Creations mastermind

    Do you have the issue on a fresh install of 1.0.3 (not update from previous version)?

    Could you try a force refresh in the dashboard to see if that solves anything?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Dec 31st update broke my site #28968
    Zed
    Cryout Creations mastermind

    1.0.2 fixes the missing function name.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Nirvana settings #28942
    Zed
    Cryout Creations mastermind

    Charles, what do you mean by “sideways”? Are you referring to the random tilting?
    That’s a theme option that can be turned off in the settings.

    Matt, are you still having that issue (while using 1.0.1)?
    Could you give us temporary access to your dashboard so we can try to figure out what is causing it? You can use any of the forms on the site to contact us privately (just reference this topic)


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: v1.0.1 style.css typos #28941
    Zed
    Cryout Creations mastermind

    Thanks for pointing that out. It’ll be corrected in the next update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
Viewing 30 posts - 5,371 through 5,400 (of 6,623 total)