Zed

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Viewing 30 posts - 5,341 through 5,370 (of 6,631 total)
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  • in reply to: Visual Composer unable to create full width elements #30826
    Zed
    Cryout Creations mastermind

    I am not sure I understand your issue.

    Are you trying to display content beyond the #forbottom container?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Sidebars displayed below the content #30825
    Zed
    Cryout Creations mastermind

    The sidebar is displayed on the right side on my browser.

    If you’re visiting the site from a mobile device (tablet?), you will get the responsive layout (with sidebar below content) if the screen width is smaller than a particular limit.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Some of the translation strings don\'t work … #30717
    Zed
    Cryout Creations mastermind

    To translate the theme, see our translation tutorials: one and two.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Goggle fonts issue in Nirvana v0.9.9.10 #30716
    Zed
    Cryout Creations mastermind

    You’ve found a new bug related to Google fonts…
    Use
    Open Sans:400,700,600
    for now.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Premium support page is broken #30715
    Zed
    Cryout Creations mastermind

    We’ve fixed the captcha in the meantime.
    Sorry about that.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Text Area Not Saving #30714
    Zed
    Cryout Creations mastermind

    You may be using a caching plugin. Since you did not mention a site URL, I cannot check for this.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Saving issue #30713
    Zed
    Cryout Creations mastermind

    You are using a caching plugin. Disable it while developing your site or clear the cache after every change.

    Otherwise you’ll see a cached (older) copy of your site.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: specific posts (by ID) on presentation page #30712
    Zed
    Cryout Creations mastermind

    Thanks for pointing this out. We’ll get it fixed as soon as possible.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Iframe in Textarea #30711
    Zed
    Cryout Creations mastermind

    All the theme’s extra text fields pass the same WordPress filtration as your posts content does. This filtration is required for themes to be approved by WordPress review and get published in the repository.
    As far as I remember, iframes are not allowed content and cannot be used there. While for posts you can switch to Source view to bypass filtration, this is not possible in the theme settings.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu floats 20px too high due to margin! #30710
    Zed
    Cryout Creations mastermind

    Nicole,
    The header height is configurable in the theme settings. The margin between the menu and the header is set in the style, but can be overridden with custom CSS:
    body #access { margin-top: 0; }

    The topbar is always site-wide. You can only control how wide its content is (site-wide or content-wide). This is controlled in the theme settings (under Graphics). I see your social icons are displayed correctly now.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Base64 in style.css #30709
    Zed
    Cryout Creations mastermind

    It’s a by 1 pixels transparent gif image we use as a hack to make some browsers behave correctly on a particular styling rule. Including this image separately was not worth the browser processing time.

    You can use this online decoder to decode and verify the image yourself.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Responsiveness/mobile feature doesn't work #30708
    Zed
    Cryout Creations mastermind

    Bill, the sidebar is designed to move below the content on screen sizes where the site would get too shrunk down to display both the content and the sidebar side-by-side.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: An error occurred in the upload. Please try again later. #30707
    Zed
    Cryout Creations mastermind

    Hi Miguel. There are several causes which can generate your issue, and the only method to investigate them is from inside the dashboard.
    Since the dashboard is not publicly accessible I cannot check it out without your approval.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Error in the code #30706
    Zed
    Cryout Creations mastermind

    That part of the CSS is commented out and not actually in use, but thanks for pointing it out anyway.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Custom Logo header not showing #30705
    Zed
    Cryout Creations mastermind

    William, as you are not using a header image, uncheck Keep header image aspect ratio in the theme options (under Header Settings).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Presentation Page Slider Not Working #30704
    Zed
    Cryout Creations mastermind

    margot, one of your plugins may be interfering with WordPress’ jQuery.

    Cycle them off one by one and check to see when/if the slider returns to working condition.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Mobile Display Issues #30703
    Zed
    Cryout Creations mastermind

    We know about that issue. The header widget will be fixed for mobile devices in the next update.

    Specific WordPress settings (header background image / background colour and image / menu assignments and widget placement when using particular custom sidebars plugins) are saved per-theme, and switching to a child theme is considered the same as switching themes.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Presentation page problem #30702
    Zed
    Cryout Creations mastermind

    You are using Jetpack. Is by chance its “Mobile theme” feature enabled?

    That will override everything on your site and be used instead as a theme for specific mobile devices.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Upload http error #30701
    Zed
    Cryout Creations mastermind

    What WordPress version are you using?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Problem with table in post #30700
    Zed
    Cryout Creations mastermind

    The theme does not impose a particular size on the tables, so make sure you don’t have static width set for the post in your page/post source (this usually happens if you copy it from somewhere else).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: sub menu not working #30699
    Zed
    Cryout Creations mastermind

    It’s the default behaviour of the theme to display the drop-down (sub)menus when hovering on the main menu items.

    Are the sub-menus not appearing for you?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Trouble with Slides on Presentation Page After Update #30698
    Zed
    Cryout Creations mastermind

    Jean-Pierre, Is the whole presentation page gone or just parts of it (like the slider).

    Is the presentation page enabled in theme settings? Is WordPress set to display your posts on the homepage (for the presentation page to be visible)?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Texdomains #30601
    Zed
    Cryout Creations mastermind

    Thanks for pointing that out, it’s corrected in the next update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu subitems not working on mobile #30567
    Zed
    Cryout Creations mastermind

    We do not provide free support if you remove our link.

    And I can’t see any issue on my phone.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: presentation slider not working #30566
    Zed
    Cryout Creations mastermind

    Did you install/update anything before this started happening? (in the last weeks)


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Lost my presentation page #30565
    Zed
    Cryout Creations mastermind

    You may have a plugin that is interfering with the theme’s colour fields.
    Do you by chance get two colour selectors if you click on a colour field in the theme settings?

    Cycle your plugins off until you figure out which one is causing this.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Slider different sizes? #29439
    Zed
    Cryout Creations mastermind

    Are you using the same image size? Your images are all different sizes.

    NivoSlider does not force resizing on the images.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: presentation slider not working #29437
    Zed
    Cryout Creations mastermind

    mary, your website is unreachable at this moment.
    phoebe, your slider’s transitions work fine for me. What browser/device are you using?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    Could you post a link to your site?
    An image does not help me inspect the HTML and CSS causing that.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Referencing Wrong Folder for template? #29435
    Zed
    Cryout Creations mastermind

    Are you using a child theme?
    This capitalization matters only when declaring the parent theme’s name in the child theme’s style.css.
    And this need to be done from start for the child theme to work, not after a site move.

    Did you use the proper procedure for moving WordPress? Including the database update script…


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
Viewing 30 posts - 5,341 through 5,370 (of 6,631 total)