Zed

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Viewing 30 posts - 1 through 30 (of 5,525 total)
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  • in reply to: White space between content and footer #99232
    Zed
    Cryout Creations Team

    You need to adjust the margin top option only.
    The other one applies to the left/right content padding (which can make your text go all the way to the content edges).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Color Scheme of the Demo Site #99231
    Zed
    Cryout Creations Team

    You also have Roseta’s Codex child theme installed (and active). Codex has its own color scheme.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Image Crop Error #99230
    Zed
    Cryout Creations Team

    Can you link the new logo image file (or send it to us through the customization form)?


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: White space between content and footer #99218
    Zed
    Cryout Creations Team

    You are using caching on the site so this may delay the option change from taking effect.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Color in editor won’t work #99217
    Zed
    Cryout Creations Team

    We will definitely fix that in the next theme update, however until then the color controls are still (almost) usable in their current state.
    Perhaps try with a different browser?


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Caption pin bug #99216
    Zed
    Cryout Creations Team

    The content bullets are no longer visible on your site, as can be seen in this post: https://www.brr.no/wordpressbrr/siste-oppdateringer-av-sider-og-innlegg-blogg/

    Are you looking to disable the sidebar list “bullets” (actually arrows) as well? Those are not controlled by the (currently non-working) setting.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Blocks making me miserable #99215
    Zed
    Cryout Creations Team

    Blocks are provided by WordPress and its new block editor. They are not added nor controlled by the theme.

    WordPress.org has documentation on how to use the new visual editor:

    WordPress Editor

    You also have the option to revert to the classic visual editor by installing a plugin (you can even mix or switch between the two for different content items):

    Classic Editor


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Bugs in the widgets #99214
    Zed
    Cryout Creations Team

    I’m not very familiar with how BuddyPress works, but if its main page is also a(n empty) static page, it may take over that static page making it practically non-existent and non-detectable.

    You can test this by temporarily disabling BuddyPress and checking if the visibility option works on that page. If it does, then you’ll most likely need to use some other method to detect BuddyPress for the visibility aspects as using the page (either by name or ID) as filter is not available in BuddyPress sections.

    From personal experience I can say that WooCommerce works this way and it completely takes over the pages it is assigned to use as its sections (making the detection of those pages with standard checks impossible).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Color Scheme of the Demo Site #99213
    Zed
    Cryout Creations Team

    Our demo site is using the color scheme the theme comes with by default.

    If you have changed the colors in the meantime you can restore the default for each color (from the respective option) or reset all theme options from the theme’s about page in the dashboard (careful if you have already configured other aspects of the theme’s options for your site as that resets every theme option, not just the colors).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: I did update the theme :( #99212
    Zed
    Cryout Creations Team

    Nirvana 1.5 includes several necessary structural and visual changes, as described in the update announcement and this forum topic, which require updating the child theme for compatibility.

    You can download the latest available NoLink child theme from your account (I just added the necessary access now).

    If you have not edited your existing child theme files in any way, update it by simply deleting the installed child theme and installing and activating the newer one.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Alternate header image #99194
    Zed
    Cryout Creations Team

    You can customize the mantra_title_and_description() function (defined in theme-functions.php) via a child theme to make it output an image srcset for the header image (leaving the browser choose the desired image file based on screen size).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Color in editor won’t work #99147
    Zed
    Cryout Creations Team

    We are aware of that issue since WordPress 5.3’s accessibility changes. Clicking the desired color twice and pressing enter after entering a color code should still work.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Adding fields to a taxonomy term #99146
    Zed
    Cryout Creations Team

    Categories don’t have featured image functionality in WordPress.

    A plugin may hide the additional attributes to associate such an image to a category, but this custom functionality would need to (manually) be accounted for on the frontend (specifically for the method used by that particular plugin).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Bugs in the widgets #99145
    Zed
    Cryout Creations Team

    Which plugins provides the widgets visibility functionality (Jetpack?) and how is the BuddyPress registration page identified (page id?)


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Hide menu on page 8 #99144
    Zed
    Cryout Creations Team

    Those identifiers were close, but not completely correct:

    .page-id-8 #access {
        display: none;
    }

    should work.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: More posts button on the presentation page… #99143
    Zed
    Cryout Creations Team

    Parabola was created before Tempera and Nirvana were, and we have never backported this functionality to it.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Plus theme upgrade #99142
    Zed
    Cryout Creations Team

    eCheck orders take several days to be processed by PayPal.
    Our system will automatically finalize the order process and provide you access to the purchased resources when it receives the confirmation from PayPal.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Can you make a video full width #99140
    Zed
    Cryout Creations Team

    The header is normally full width. Ensure that the video you are using in the header is wide enough to fill up the header (when viewed on a larger/wider display) while also fitting in the configured height (if its height is shrunk to fit, its width will also be reduced proportionally).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Customize Posts Page #99138
    Zed
    Cryout Creations Team

    1. The blog section displays all posts (without any filtering options).
    If you only want to list specific posts, sort them in categories and link to the categories instead (and you’ll have to stop using the blog section).

    2. Esotera is designed with a particular visual layout. If you need a different layout, one of our other themes may be a better match.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Change CTA position in header #99136
    Zed
    Cryout Creations Team

    The CTA buttons positions are not directly configurable (they can however, be tweaked with custom styling if needed).
    To remove them simply leave the related CTA button fields empty in the theme options.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Mobile rendering essentially broken. #99135
    Zed
    Cryout Creations Team

    Free support in the forum is provided as our own time and availability permits.
    If you are pressured by time constraints you can use our priority support service instead.

    The screenshot alone is insufficient to identity the reported issue and its cause.
    How did you apply a YouTube video in the header area of a page? WordPress does not provide such functionality for individual pages, it only supports video headers on the homepage.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Titel animation #99134
    Zed
    Cryout Creations Team

    Esotera implements a complex JavaScript and CSS-based animation for its title effect.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Disable the Author Bio Box #99133
    Zed
    Cryout Creations Team

    The author biography can also be displayed directly by the single.php template.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: selecting Hamburger menu on mobile makes screen go blank #99132
    Zed
    Cryout Creations Team

    Which device/browser are you observing this behaviour with?


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Headings missing on published page #99131
    Zed
    Cryout Creations Team

    Which editor are using to enter the content in WordPress (the new block editor, the alternative source editor, the classic visual editor)?


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: images for featured img not uploading #99130
    Zed
    Cryout Creations Team

    You could have some script conflicts in the dashboard.

    Test by temporarily switching to one of the default Twenty themes to check if it’s related to the theme, and if that’s not it I suggest temporarily disabling all active plugins to see if one of them is at fault.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Slider not appearing on landing page #99129
    Zed
    Cryout Creations Team

    Check that the theme’s landing page is set to display the slider (and not the header image) in its slider section:
    https://www.cryoutcreations.eu/docs/themes/options/landing-page/slider/

    If the landing page as a whole does not activate, check that it is enabled in its general options:
    https://www.cryoutcreations.eu/docs/themes/options/landing-page/general/
    and that you get no warning there (the site needs to have a static page assigned as the homepage for the landing page to activate).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Blocks making me miserable #99127
    Zed
    Cryout Creations Team

    Parabola does not implement any kind of blocks, so I’m not sure what you are referring to (you provided no URL and no examples).

    “Blocks” in the WordPress universe has become to normally refer to the new block editor’s structural elements.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Site name/tag line over header image? #99126
    Zed
    Cryout Creations Team

    Did you use the menu position option?
    https://www.cryoutcreations.eu/docs/themes/options/header/menu/#menu-position


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    in reply to: Main picture disappeared on main page #99125
    Zed
    Cryout Creations Team

    The theme is still set to use the sample image, however your server returns an internal server error when attempting to access the image directly:
    http://drachda.nl/ws/wp-content/themes/liquido/images/slider/static.jpg


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
Viewing 30 posts - 1 through 30 (of 5,525 total)