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We’ve been waiting months, Zed has totally ignored us, we’ve been customers a=for over a decade 🙁
Subscription cancelled last month, I will not pay for old software and no support!We are both in the same situation, and I bet there are many others who rely on these themes for clients.
To just drop the ball like this after being a customer for so many years is absolutely disgusting.I am yet to find an alternative I am happy with, and that’s a massive issue as we move through new technologies as the day will come when the sites stop working. Likewise, I’m not a PHP dev, so I have no idea how to fix the issues we are already starting to have 🙁
I hope you can find a solution
SteveSadly not, our previous emails directly to Cryout, and our messages on here have all been ignored 🙁
I am now being forced to look for new Themes for my clients.Hi Rocky,
we will have to keep our fingers crossed and hope Zed comes back. We have many of our customers running the Cryout themes, and I would hate to have to tell them we must redesign their websites because the themes are no longer supported. There have been no new themes/major updates for ages now and that is also a concern as things have changed so much with WordPress 6, and 6.3, it seems a shame we cannot take advantage of it because the themes are outdated.
We are already looking for another provider, but hopefully Zed will come back very soon and fix the issues we’re all having.
As you have said, let’s hope it’s not his health that is the cause.Hi Rocky,
looks like we are in the same boat, no replies to emails anymore, no replies to posts on the forums.
We pay an annual fee for updates and support, but we are not getting any of this.
Sadly, after many years supporting Zed, it looks like we have to find a new provider for our themes 🙁We are having a similar issue, sadly it looks like Cryout has shut down without telling anyone 🙁
We have quite a few sites using these themes and even the PRIORITY SUPPORT tickets are being ignored.The other issue with this theme, is it’s pulling info to the Landing Page from the MACHINES PAGE for example, but for some reason it is making all the text centred, but on the MACHINES PAGE it is justified and looks exactly how we want it to look, can this also be changed?
ThanksI just came to find out about this too, we’re all looking forward to the fix 🙂
ThanksWebsite: www.mobilepcrescue.co.uk
Hi Brian, yes they do have updates for the childthemes, I’m not sure what they fix tbh as I don’t work for Cryout, I’m just a customer. If you struggle finding it drop me an email 🙂 They are on v0.71 currently, but you’d be better paying for Fluida Plus, it’s much better : )
Check the code before your text Brian, (go to TEXT VIEW and look for DIV)sometimes there are things in the tags that override the theme. I had this on a customers site only a couple of weeks ago.
The child themes have to be paid for and installed manually.
I pay for your Themes and support, I have had no reply to my question – I am disgusted by the lack of support for paying customers.
Time to find another developer who actually cares about their customers!I am quite sure my query is s simple thing to fix, and would have taken one of your team only a minute or so to explain a fix but instead you will lose a customer :/
Oh crap, it also seems mu BLOG is not working – sorry to add this at the last minute but my day is coming to a close and I need the site running before I close – is there an easy way to get my blog back, so I don’t see this?
Forbidden
You don’t have permission to access /blog/ on this server.
Thanks
I have resolved this 🙂
Chris,
you say you figured it out and on your site, I see a page for BLOGS, can you please let us know how you did it?Thanks
I really hope the last reply is an error?
It’s a theme built around BLOG posts all over the landing page, so why not allow us a proper blog page?Isn’t is easy to implement some shortcode [BLOG] to allow us to show the blog on that page?
