Zed

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Viewing 30 posts - 5,281 through 5,310 (of 6,645 total)
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  • in reply to: After making changes, color scheme must be selected #31976
    Zed
    Cryout Creations mastermind

    The reported issue should only happen when saving settings in the theme’s settings page. It cannot occur while adding pages or modifying page text as those do not interact in any way with theme settings.

    This settings page issue is almost always caused by a poorly written plugin which loads its code all over the dashboard, including the theme’s settings page.

    Disable all your plugins one by one until this behaviour stops. After you figure out which plugin is the culprit and you disable it, re-enter theme settings and save. This will restore the colour fields’ missing # signs and your site should return to normal.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Presentation Page not existent ? #31975
    Zed
    Cryout Creations mastermind

    I only see a blank white page at the moment, but your initial issue could be caused by caching.

    If you were using a caching plugin, disable it or remember to clear cache while making changes to the site.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Header now missing with latest theme update #31974
    Zed
    Cryout Creations mastermind

    I believe we’ve solved this via support tickets.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Featured Image not set from first image #31973
    Zed
    Cryout Creations mastermind

    Wordpress associates post inserted images with the specific posts in its database.
    The theme uses that WordPress functionality that relies on that association to retrieve the first post image to use as featured.

    Depending on your (or plugin’s or program’s) mass-post insertion methodology, these associations may not be created, so the theme has no information to use to retrieve featured images.

    PS: We don’t delete forum topics. But Akismet (spam filtering) does have a say in the approval or rejection of topics.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Responsive Menu has gone missing #31971
    Zed
    Cryout Creations mastermind

    I assume you solved this since the mobile menu is visible now.

    PS: Thanks for crediting our work… or not


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Parabola Presentation Page Wonky on Mobile #31970
    Zed
    Cryout Creations mastermind

    I don’t see this issue on my Android.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Grid Gallery #31969
    Zed
    Cryout Creations mastermind

    Which Grid Gallery are you referring to?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Trouble with Slides on Presentation Page After Update #31968
    Zed
    Cryout Creations mastermind

    den, you currently have no slider on the homepage.

    Crystal, you use a caching plugin. Disable it or clear cache when making changes.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Cry Out columns missing after update #31967
    Zed
    Cryout Creations mastermind

    Please see http://www.cryoutcreations.eu/forums/t/shortcodes-showing-as-text-after-update/#post-31898


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Blog template and categories only show one post #31914
    Zed
    Cryout Creations mastermind

    Check the number of posts per page set under Settings > Reading.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Shortcodes showing as text after update #31913
    Zed
    Cryout Creations mastermind

    Adrian, this change is noted in the update changelog, but its the changelog itself we were late in publishing.

    Claude, the plugin supports both cryout and mantra shortcodes, but you need to enable the mantra ones from its settings (Appearance > Cryout Shortcodes)

    However, if you really want to change to cryout, I think this script can do it (I recommend version 2.1 as it’s simpler).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: cryout command not working after update #31899
    Zed
    Cryout Creations mastermind

    Please see my answer in
    http://www.cryoutcreations.eu/forums/t/shortcodes-showing-as-text-after-update/#post-31898


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Shortcodes showing as text after update #31898
    Zed
    Cryout Creations mastermind

    Hi and sorry for being late to announce this.

    Shortcodes have long been denied from being included in themes, but we’ve managed to get away with it until now because we’ve had them in the theme since before this rule was implemented (and also did not update Mantra for a couple of months).

    Unfortunately, we’ve had to remove the shortcodes for this new update to be accepted (which we wanted to release to fix outstanding issues before the Customizer rule will also become enforced).

    However, we’ve moved shortcodes functionality in a separate plugin, which is found here
    http://www.cryoutcreations.eu/cryout-shortcodes


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: 4 error messages #31897
    Zed
    Cryout Creations mastermind

    Edit the wp-content/themes/mantra/admin/admin-functions.php file and make sure there are not empty lines at the top, before the tag.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: How do I create posts above the columns? #31796
    Zed
    Cryout Creations mastermind

    Obtaining that layout requires making changes to the file responsible for the presentation page (frontpage.php) using a child theme.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: login password changed!!! #31795
    Zed
    Cryout Creations mastermind

    We could also say the problem may be caused by your administrator/host.
    Who could be more likely to provide false information here? Them, whom you pay and have an interest in keeping you as a client or us, who have just met you now (merely as a nickname) after you wrote this post…

    Did they provide you with access logs to investigate who/what/when accessed your WordPress dashboard?
    Possible causes are that you could have used an easy to guess username/password combination and a bot may have scanned and discovered your login; you could have used a vulnerable piece of code, or an infected computer/device. Or indeed a third party (with enough access) may have done this.
    There are a lot of possible paths leading to the same result, all worth investigating.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu issues #31794
    Zed
    Cryout Creations mastermind

    Your menu works correctly in my browser at this moment.
    Are you still having this issue?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Sidebars displayed below the content #31779
    Zed
    Cryout Creations mastermind

    As I’ve never encountered this issue before on any site using the theme, I cannot debug this from images. I’d need to be able to browser your site while the issue is visible.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Buddypress forum textarea is too small #31778
    Zed
    Cryout Creations mastermind

    This sounds like an issue we’ve fixed for the upcoming 1.0.6.
    If you’re still seeing this after installing the next update, let us know.

    PS: Your site is not working at this moment to check if it’s the same issue. Worked after a couple of retries, but I don’t see the forums.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Set number of posts #31777
    Zed
    Cryout Creations mastermind

    Sticky posts are not counted and are always displayed.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Featured Image Header File Type must be JPG #31776
    Zed
    Cryout Creations mastermind

    Thanks for pointing this out.
    We’ll look at the issue to figure out the cause and, perhaps, a solution.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: specific posts (by ID) on presentation page #31775
    Zed
    Cryout Creations mastermind

    This will be fixed in 1.0.6.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    Zed
    Cryout Creations mastermind

    Comments are controlled by WordPress, not the theme.
    http://www.cryoutcreations.eu/wordpress-themes/wordpress-tutorials/wordpress-disable-comments-tutorial


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: header widget is not responsive #31772
    Zed
    Cryout Creations mastermind

    Thanks for pointing out this bug.
    To correct it before we publish the next update, use this CSS:

    #branding #header-container { position: relative; }
    #branding #bg_image + #header-container { position: absolute; }

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Cryout Columns on Mobile Device #31771
    Zed
    Cryout Creations mastermind

    The column titles are links on mobile devices.
    We’ll try to extend this functionality to the image itself in a future update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Menu highlights stopped working #31770
    Zed
    Cryout Creations mastermind

    Our theme always looks as the demo. If it looks any different, that’s due to settings you have done or content you have added (or misadded). You could have spent the time in identifying why footer text became huge, as you say.

    We give out this theme for free, but under this simple condition: we do not provide support if our credit link is removed without our approval (no matter the reason).
    We don’t hunt you down, nor do we make your site blow up if you remove the link (like other theme developer do). We simply don’t provide individual support – I consider this an acceptable attitude.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Facebook Widgets gone! #31768
    Zed
    Cryout Creations mastermind

    Check that the plugin providing those widgets is installed, activated and working with that version of WordPress.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Problem in Presentation Page #31767
    Zed
    Cryout Creations mastermind

    The general limit of posts per page set in Settings > Reading overrides the theme’s own limit when using the ‘posts by ID’ functionality.

    This bug will be fixed in the next update.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: need to modify Nirvana style for Testimonials #31766
    Zed
    Cryout Creations mastermind

    Are you still having this issue? As I am not seeing it on Firefox.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    in reply to: Slider doesn't show up #31765
    Zed
    Cryout Creations mastermind

    Your slider works for me at this moment.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
Viewing 30 posts - 5,281 through 5,310 (of 6,645 total)