Header Video (.mp4) not showing in mobile

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  • #56766

    Hello,

    I have just discovered Septera and it seems like a dream come true! It is fantastic! Congratulations and thanks for this jem!

    Here are two questions:

    1. I am setting up my eshop’s “coming soon” page with it, as a landing page. I have created an animated header that loads from a media file (not YouTube). The page looks great on desktop, but to my dismay, on mobile I see no video. What am I missing?

    2. Can I get rid of the page’s titles? (I mean “blessed is coming soon.”) Would you recommend a plugin for that, if not applicable through the theme’s settings?

    Thanks again,
    Giannis

    Website: blessedleggings.com

    #56867
    Zed
    Cryout Creations mastermind

    The theme has options to turn off page/post titles – look in the General > Structure section in the customizer interface.

    Video format support is browser dependent. You might need to include multiple files in various formats (and codecs) to cover (almost) full browser support – and even then most mobile browsers will not autoplay videos.

    https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats#Browser_compatibility


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    #56911

    Hi Zed,

    thank you for your reply.

    Titles: sorted!

    Re: the video: I disabled the “Header Media” feature and I used a Revolution Slider. The video plays everywhere. This makes me think that it is not about a coded/browser conflict but it has something to do with the “Header Media” protocol and how videos are played through it.

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