Theme: Tempera: Update failed. The response is not a valid JSON response.

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  • #107417

    Hi together,

    Since 2 weeks I can not update my articles. Wp always says: Update failed. The response is not a valid JSON response.

    If I use the repair mode with the plugin health check & troubleshooting and switch the theme in the standard 2020 the failure is gone.
    So obviously it is something wrong with the theme.

    Website status shows me a bug with rest-api:

    Der Aufruf der REST-API führte zu folgendem unerwarteten Ergebnis: (403) <!DOCTYPE html> <html style=“height: 100%;“> <head> <meta charset=“UTF-8″> <title>403 Access Forbidden</title> <style> @media screen and (max-width: 800px) { body > div > div > div div { display: block !important; padding-right: 0 !important; } body { text-align: center !important; } } </style> </head> <body style=“height: 90%;“> <div style=“display: flex; align-items: center; justify-content: center; height: 90%;“> <div style=“background-color: #eee; width: 70%; border: solid 3px #ddd; padding: 1.5em 3em 3em 3em; font-family: Arial, Helvetica, sans-serif;“> <div style=“display: table-row;“> <div style=“display: table-cell; font-size: 150px; color: red; vertical-align: top; padding-right: 50px;“> ✋ </div> <div style=“display: table-cell; vertical-align: top;“> <h1 style=“margin-top: 0;“>Es tut uns leid, aber Sie dürfen nicht fortfahren</h1> <p>Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.</p> <p>If you believe you should be able to perform this request, please let us know.</p> <p style=“margin-top: 2em;“>

    Whatever that means.

    Thanks in advance and kind regards
    J

    Website: sds-wiesbaden.de

    #107710
    Zed
    Cryout Creations Team

    Updating the theme is not dependent on it being the active theme.
    You should be able to update Tempera while one the Twenty themes is active instead, if updating works then.


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
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