Problem with Mantra and Ecwid shopping plattform

  • Author
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  • #39314

    Dirko
    Participant

    My ecwid card doesn’t recognize the doctype of mantra theme header (according to ecwid support). That’s why the responsiveness of the ecwid card under mantra theme is lost. The card isn’t displayed in one column on a phone. It’ shows exactly 1,5 column. Some products can’t be clicked on my phone. I am losing customers….

    The header of my mantra theme looks like:

    ?><!DOCTYPE html>
    <html <?php language_attributes(); ?>>
    <head>

    apparently it should look like

    <!DOCTYPE html>

    When I change it I get an internal server error.

    Anybody has an idea to fix this?

    Cheers Dirk

    #39329

    zed
    Keymaster

    You did not mention your website URL.

    Mantra has no content before the header tag (the ?> bit is the PHP closing tag for the comment above, which is not displayed by the server), however other things can add content before the tag.


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    #39353

    Dirko
    Participant

    Thank you for answering Zed,

    the url is http://www.hypnoticproducts-online.com

    That is all what is above the php closing tag:

    <?php
    /**
    * The Header
    *
    * Displays all of the <head> section and everything up till <div id=”main”>
    *
    * @package Cryout Creations
    * @subpackage mantra
    * @since mantra 0.5
    */
    ?><!DOCTYPE html>

    #39354

    Dirko
    Participant

    Thank you for answering Zed,

    the url is http://www.hypnoticproducts-online.com

    That is all what is above the php closing tag:

    <?php
    /**
    * The Header
    *
    * Displays all of the <head> section and everything up till <div id=”main”>
    *
    * @package Cryout Creations
    * @subpackage mantra
    * @since mantra 0.5
    */
    ?><!DOCTYPE html>

    #39402

    Dirko
    Participant

    Hi Zed, for some reason I couldn’t reply on your answer directly. The forum software didn’t allow me to.

    Thank you for answering Zed,

    the problem again:

    My ecwid card doesn’t recognize the doctype of mantra theme header (according to ecwid support). That’s why the responsiveness of the ecwid card under mantra theme is lost. The card isn’t displayed in one column on a phone. It’ shows exactly 1,5 column. Some products can’t be clicked on my phone. I am losing customers….

    the url is http://www.hypnoticproducts-online.com

    That is all what is above the php closing tag:

    <?php
    /**
    * The Header
    *
    * Displays all of the <head> section and everything up till <div id=”main”>
    *
    * @package Cryout Creations
    * @subpackage mantra
    * @since mantra 0.5
    */
    ?><!DOCTYPE html>

    Do u need more info?

    Thanks for your help,

    Dirk

    #39420

    zed
    Keymaster

    Plugins don’t add code to the files, they can display it directly in the source of the website.

    As you can see in the image below, you or a plugin have placed the meta in the wrong place, breaking the sourcecode of the site:


    If you like our creations, please rate them on WordPress.org.
    #39424

    Dirko
    Participant

    Hm thank you,

    I haven’t placed anything so it must have been the plugin. Your answer is a bit cryptic to me cause I am not in th php or hmtl programming. Which meta do u mean? Do you have an idea which plugin it could have been? Where do I have to place the meta now so the responsiveness is restored?

    Cheers Dirk

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