Minimal step by step tutorial for debugging bugs/issues/incompatibilities

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    Zed
    Cryout Creations Team

    Many times, bugs are not really bugs but issues, and issues are not really issues, but mere incompatibilities.

     

    Minimal step by step tutorial for debugging bugs/issues/incompatibilities:

    Prerequisite: Turn off and disable any caching plugin you might use (also use the plugin’s functions to clear/erase/delete the cache before disabling it).

     

    1. Switch to another theme. Does the issue still occur? (not all issues can be tested this way so skip this step if necessary)

    • if YES, the issue is not theme related; go to 2
    • if NO, it’s a theme issue/incompatibility; go to 3

     

    2. Disable all plugins. Does the issue still occur?

    • if YES, then it could be a WordPress / installation / server issue; special testing/debugging is necessary; try using a WordPress debug plugin.
    • if NO, re-enable all plugins one by one and see which one (or ones) create the issue; then contact the plugin(s)’ author(s) for support;

     

    3. So it’s a theme issue. Disable all plugins. Does the issue still occur?

    • if YES, create a post on the forum and describe the issues (and step to reproduce it, if possible)
    • if NO, re-enable all plugins one by one and see which one creates the issue; create a post on the forum describing the issue and tell us the incompatible plugin;

     

    • This topic was modified 5 years, 5 months ago by  Zed. Reason: added cache step

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