Drop down Menus not showing

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  • #116159

    Hi there,

    I am currently working on a site that utilizes Version: 1.8.6.2. For some reason, recently the drop down menus have stopped appearing on any of our pages, or any version of the site (mobile/tablet/desktop), and I can’t quite figure out why (still fairly new to web site design!). It had been working since December, I’m just not sure where to start. I know we’re waiting on a PHP update to enable us to move to WP 5.7, but it had been working previously, so I’m not sure this is the problem. Any help or advice would be greatly appreciated:

    https://ccats.co.nz/

    Website: ccats.co.nz

    #116310
    Zed
    Cryout Creations Team

    Hi,

    There’s a JS error on the site related to a function that’s part of the slider’s code.
    Looking into that it appears that a necessary slider JS file is missing due it being loaded with an incorrect filename – this problem occurs on WordPress versions older than 5.7 (for 5.7 the slider uses a different version of the file).

    We’ll correct this and release a slider update to fix the issue.


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    #116394

    Hi Zed,

    Thank you so much for the quick response, and for looking into it on our behalf– it’s much appreciated.

    This sounds great– do you know if this type or release might be a ways away? Just trying to decide if I should try and give people a static nav on the pages they are currently able to access from the drop down, or if it’s better just waiting for a update.

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