COOKIES PLUGINS NOT SHOW MESSAGE

Forums » WordPress » Septera » Bugs

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  • May 24th, 2018 at 13:03 #64074
    marcmax

    Since the last update of the SEPTERA THEME, the messages of the COOKIES PLUGINS disappear. The theme only show the title (or “more info text”) and the button ACCEPT, but not the message (“notification text”).

    I have tried with several plugins (Cookie Consent, GDPR Cookie Consent, Cookie Compliance, Cookie Notice…), but the result is the same.

    May 30th, 2018 at 15:00 #64269
    janch

    I have the same issue. I have tried multiple plugins as well.

    May 31st, 2018 at 20:11 #64341
    marcmax

    Confirmed: the issue is only in Septera theme running on chrome, edge and opera. The message shows fine in Firefox.

    In Kahuna theme, the message is displayed not good but acceptable in all browsers.

    June 3rd, 2018 at 12:50 #64449
    Zed
    Cryout Creations mastermind

    Could we browse the sites where this is happening?

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    June 3rd, 2018 at 13:08 #64459
    janch

    Not using any ad blockers – happens in Firefox, Chrome, IE, Safari.
    Have tried multiple Cookie Notifications – currently using EU Cookie Law

    Website: oliveridleyproject.org

    June 4th, 2018 at 20:04 #64552
    marcmax
    This reply is private.
    June 5th, 2018 at 09:22 #64573
    marcmax

    More checks: probably, the problem is not the different browsers.

    The full texts of the cookie plugin only appear in the administrator profile, but visitors do not see them.

    June 10th, 2018 at 16:10 #64805
    Zed
    Cryout Creations mastermind

    It looks like the plugin is using the “toTop” ID on one of the elements. The same ID is also used by the theme for its ‘back-to-top’ button. This causes styling intended for the theme button to apply to the plugin’s element as well.

    • This reply was modified 5 years ago by Zed.
    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    June 20th, 2018 at 10:44 #65157
    marcmax

    Last update of Septera (1.3.0.3) fix the issue about cookie plugins text in four browsers: edge, firefox, chrome and opera. Thanks a lot! because is a fantastic theme.

    June 20th, 2018 at 12:54 #65167
    janch

    All set with the latest update – thank you.

    June 21st, 2018 at 07:32 #65174
    Zed
    Cryout Creations mastermind

    Thank you for letting us know things work correctly now 🙂

    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
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