COOKIES PLUGINS NOT SHOW MESSAGE

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  • #64074

    Since the last update of the SEPTERA THEME, the messages of the COOKIES PLUGINS disappear. The theme only show the title (or “more info text”) and the button ACCEPT, but not the message (“notification text”).

    I have tried with several plugins (Cookie Consent, GDPR Cookie Consent, Cookie Compliance, Cookie Notice…), but the result is the same.

    #64269

    I have the same issue. I have tried multiple plugins as well.

    #64341

    Confirmed: the issue is only in Septera theme running on chrome, edge and opera. The message shows fine in Firefox.

    In Kahuna theme, the message is displayed not good but acceptable in all browsers.

    #64449

    Zed
    Cryout Creations Team

    Could we browse the sites where this is happening?


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    #64459

    Not using any ad blockers – happens in Firefox, Chrome, IE, Safari.
    Have tried multiple Cookie Notifications – currently using EU Cookie Law

    Website: oliveridleyproject.org

    #64552
    This reply is private.
    #64573

    More checks: probably, the problem is not the different browsers.

    The full texts of the cookie plugin only appear in the administrator profile, but visitors do not see them.

    #64805

    Zed
    Cryout Creations Team

    It looks like the plugin is using the “toTop” ID on one of the elements. The same ID is also used by the theme for its ‘back-to-top’ button. This causes styling intended for the theme button to apply to the plugin’s element as well.

    • This reply was modified 3 months ago by  Zed.

    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
    #65157

    Last update of Septera (1.3.0.3) fix the issue about cookie plugins text in four browsers: edge, firefox, chrome and opera. Thanks a lot! because is a fantastic theme.

    #65167

    All set with the latest update – thank you.

    #65174

    Zed
    Cryout Creations Team

    Thank you for letting us know things work correctly now 🙂


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
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