[Zed]

Start by checking if your Parabola colour fields still have the hash sign (#) in front of the colour codes in the settings.
If they are gone, that’s always caused by a plugin interfering with the settings page. Most such plugins also create two colour selectors (instead of the normal single selector provided by the theme), however this may not always be the case.

You’ll need to cycle through your plugins (by temporarily disabling them) and re-saving the theme settings with at least one colour field with the # restored to see if it sticks. Once you figure out which plugin it is, you can restore the # sign for all colour codes and re-save settings. You then need to either stop using the problematic plugin or never save theme settings when you have the plugin enabled.

If this is not the case (the # sign is still present in the colour fields) let us know so we can look for other causes.

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[Zed]

.commentlist {
doesn’t have a dash in the identifier.

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[Zed]

Are your featured images exactly 1050×200 or exactly 1200×200?
Or are they generally bigger than both these sizes… in this case, were they uploaded before you activated Nirvana or after?

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[Zed]

The presentation page is a unique feature of the theme that is available in a very specific place in the theme (the homepage) and as such cannot be used elsewhere in the theme.

Also, as a result of the general theme guidelines imposed by WordPress on all themes that get approved in the official themes repository, themes cannot implement shortcode functionality. This method would have been the only way of making the presentation page features (slider, columns, text areas) usable elsewhere on the site.

The columns are, however, usable in other widget areas beside the dedicated columns areas (although we don’t guarantee this will always work as expected).

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[Zed]

The homepage can be uniquely identified with body.home. As a result, you can append this to any custom styling rule to only make it apply on the homepage:
body.home #my-container { display: none; }

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[Zed]

The target attribute is part of WordPress menus functionality, but is hidden by default.

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[Zed]

I believe those files are it. Keep in mind all theme files are reset on update so make sure you force disable theme updates if you customize files.

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[Zed]

You can only reset all theme settings at once (not individual options).

You are using a caching plugin which caches your page’s content so you might not always see the most recent changes instantly. Disable this plugin while you are developing your site for instant content change updates.

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[Zed]

There is plenty of different text on your site. Could you show a screenshot with the issue?

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[Zed]

Leave the slide titles and texts empty to hide the captions.

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[Zed]

That’s controlled by the top margin option in theme settings.

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[Zed]

The homepage “More Posts” text should be part of the translations.

Double-check that the French translation is complete (its status shows it was last updated a while back, possibly before we implemented that button in the theme) and add that string if it is missing.

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[Zed]

Chris, you need to rule out plugin interference (by temporarily disabling all your plugins and re-checking the settings page).

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[Zed]

I see no trace of that functionality in the source of the page, so it is not the case of a styling issue.

Is the rating correctly displayed on one of the default Twenty themes?

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[Zed]

Hi Tracy,

Start by double-checking that all your plugins are in actually disabled (one can never over-check things). If that is true, do a simple check by enabling the browser’s development tools (activated by pressing F12 in most browsers), refreshing the page where the theme’s settings page is malfunctioning and looking the the Console tab of the tools for any kind of JavaScript errors.

The static homepage has nothing to do with the functionality of the theme’s settings page.

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[Zed]

At least some PHP knowledge (and familiarity with WordPress, child themes and HTML) is required for this customization.

The example child theme is provided (linked to) from that FAQ, with all the necessary files (and code). You need to use that and customize it according to your needs.

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[Zed]

Mike, are you displaying your posts full or as excerpts?

The theme will display the featured images only with excerpts.

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[Zed]

Using the Cryout Column widgets outside the special widget area is possible, however is not 100% supported.

They may not look identical to the frontpage ones since those have their sizes computed differently than they would in sidebars.

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[Zed]

That is not possible currently.

Posts displayed on magazine layout should be controlled to have as similar length (height) as possible to avoid large white spaces between them.

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[Zed]

Add that in the theme’s Custom CSS field or your favourite custom CSS plugin.

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[Zed]

The theme has several options controlling excerpts.
Check that the Archive and Category Pages option under Post Information Settings is set to Excerpts.

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[Zed]

The theme has 4 footer widget areas. You can display widgets in either all of theme (and they will be displayed horizontally) or in just some (and then multiple widgets in the same area will be stacked).

On mobile devices the widget areas automatically re-align in two then one column (so they fit on the screen).

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[Zed]

I see the slider working fine now on your site. Are you still having this issue?

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[Zed]

What option are you using for Post Excerpt Length in theme settings? Words or Characters?

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[Zed]

Is the gallery correctly displayed on one of the default Twenty themes?

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[Zed]

Try this custom styling:

body.woocommerce #forbottom {
    padding-left: 20px;
    padding-right: 20px;
}

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[Zed]

You have two php opening tags on lines 50 and 51:

<?php
<?php

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[Zed]

I believe we’ve figured this out as being caused by the caching plugin’s CSS minification option.

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[Zed]

Such functionality is provided by plugins. You need to install one or more plugins, depending on the sharing buttons you want to use.

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[Zed]

It appears you have empty paragraphs (newlines) at the start of your posts which turn into spaces in the excerpts.

Try to correct this in the post content (by removing the empty lines at the beginning) – switch editor to Text view mode to see the empty paragraphs.

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[Author]

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