[Catalin Baicu]

I have updated today 07/08/2014 to the new Parabola theme with version v1.4.0 and made my images from the slideshow and all blog articles to disappear! I had to put the client website into a maintenance mode which is really frustrating that the issue as I could see is still present and there is no solution to it.

Parabola is a cool theme and when I was just about to invest in new features for the theme I now have to think twice if I wanna do that, since the update literally messed up the entire website! However, even though I am fuming here as to what happened, I need to ask for some help on this issue since I can’t figure out what is going on with this theme.

help needed…

[Douglas Cook]

I agree with Catalin. This is twice now that I have updated Parabolla and lost the slideshow and three portfolios on my home page. I don’t want to have to rebuild my homepage again. I want my graphics back without jumping through a bunch of hoops. Its a shame because I like the theme.

[Catalin Baicu]

Usually when all images “disappear” in a theme or WordPress its a something also that deals with the web hosting company or a security plugin that has image hot-liking enabled! but in my case this is not what is happening since the anti-hot-linking is disabled on my host and security plugin.

@ Douglas Cook….Try to contact you hosting provider and ask them to disable the anti-hot liking of images and after a few minutes refresh the page then see if that solves the problem, but I personally don’t think so because if that would have been the problem then all images were gone, but in this case is only the slideshow and posts images who disappeared.

And one more thing! the parabola theme I use is on a child theme so the parent theme is parabola and the child theme is the one I have created so it should’t be any problem on the update unless the theme has bugs, which in this and previous cases it seems to have.

[Catalin Baicu]

If I personally will find a solution to this problem, then I will post it here and hope that will help others too.

[Catalin Baicu]

Since in the same day parabola and wordpress had updates, then I can only assume that in parabola theme it must be an incompatibility with the new version of wordpress which is 3.9.2.

Again both the parabola theme and wordpress had updates today.
A work around would be to install the previous wordpress versions to see if it works but again thats not the ultimate solution since updating the wordpress app is about security and other bug fixes as well.

[Doug Cook]

Thanks. When this happened to me a year ago, the blog directed me to a spot in one of the Parabola settings page and I had to select/deselect one of the boxes. Unfortunately, I didn’t write it down.
Additionally, none of my slideshows on the other pages are working, not just the presentation page. My provided has been too busy to talk to me, so I will keep trying.

[martin]

Similar sort of problem for me (slider gone, menu decentered, strange artifacts).

I downgraded to the previous version.

Hoping for fix!

[Catalin Baicu]

Hi Martin.

Can you tell me please where do you get the the previous version of parabola from? I can’t find it in order to downgrade it. I ‘ve been searching on the cryoutcreations.eu and there are no previous versions to download!

Please let me know…

[Catalin Baicu]

I would rather recommend to install an earlier version of parabola instead downgrading wordpress. To downgrade wordpress is not a good idea at all as well as parabola theme is not good to downgrade it for security reasons but since there is a problem (a bug) with the theme, I only see this one option to downgrade parabola instead wordpress. However, since there is no support here on the website in regards to this issue from the author of the theme, I don’t see any solution but to downgrade to an earlier version. Now another problem is that an earlier version is not to be found on the website and so far on the internet as well. So….!!!

[Kay]

Hi guys,

Please try a force refresh (Ctrl+F5 or Ctrl+R) and everything should go back to normal.

---

Before posting consider reading our short theme debugging instructions.
Please read the FAQs: Mantra • Nirvana • Parabola • Tempera
Tutorials: custom menus • translating theme • installing theme • category page with intro • disabling comments Wordpress: child themes • categories/posts
Before making any modifications to your theme we strongly recommend using Child Themes.

[Catalin Baicu]

Hi Kay.

I have tried your recommendation by refreshing the website with ctrl+F5 or ctrl+R , even more I have simply refreshed with F5 on windows pc, and also by using the browser refresh button and all this for more then 10 times each, and still the images on the slideshow and all posts images are still broken and don’t show.

However, I have done also a big research into trying to downgrade to an earlier version of PARABOLA and seems that at least from the parabola team developers I have not yet received any help apart of suggesting to refresh my page which obviously turned to be of no help.

Anyway, refreshing my page was a primary instinct of mine when I saw this broken images straight after upgrading the parabola theme. But thank you anyway for your help and again I have to repeat that the problem with the new update of parabola v.1.4.0 is still not resolved!

[Daniel]

Hi!
Similar problem here scince the update: The slider images were gone, using ctrl-R solved the problem. But my menue still lost its centered position in the header, aligned on the left side by now…
So far no other errors discovered…

[Daniel]

I discovered that there is no menue using mobile devices…

[Kay]

Hi again guys,

@Catalin Baicu Actually I am one of the theme developers 😉 And the reason we suggested a force refresh (normal refreshes don’t do the trick so you must go the Ctrl+F5 or Ctrl+R way) is because in this 1.4.0 update we’ve moved some JS files around inside the theme and browser cache may remember them somewhere else. And as you’ve seen, most other users found that the force refresh works. Also this is a local issue and other visitors on your sites would not encounter the issues you’re getting.

Anyway, first of all we’d have to ask you to disable the maintenance mode you have enabled right now so we can check the issue ourselves. Another thing would be to change themes and see if this still occurs. The issue with post images not showing really doesn’t have anything to do with this update. And a third thing to try would be to disable all plugins and check then.

@Daniel You have custom CSS code added to the theme. Your menu is absolute positioned and that doesn’t really work with responsiveness. Remove custom CSS related to the main menu’s positioning and everything should be back to normal.

---

Before posting consider reading our short theme debugging instructions.
Please read the FAQs: Mantra • Nirvana • Parabola • Tempera
Tutorials: custom menus • translating theme • installing theme • category page with intro • disabling comments Wordpress: child themes • categories/posts
Before making any modifications to your theme we strongly recommend using Child Themes.

[martin]

@ Catalin – I had another site where I had not upgraded. Copied the theme folder from there.

I use no custom CSS.

It would be great to have notification options in the forum!

[martin]

@ Catalin

Here is a zipped copy of the previous Parabola theme folder:

-LINK REMOVED-

This is what I did – do at your own risk!

Export Parabola settings. Log out. Log into file manager and delete the Parabola folder, replace with old. Log in, import settings. Works. For me.

It would be good if the previous version was always available on this site.

• This reply was modified 9 years ago by Kay.

[Kay]

@martin Thanks a lot for the feedback and the help you provide but please don’t share unverified links of theme files.

For other users looking for older theme versions, you can always find them on WordPress.org. All of Parabola’s previous theme updates can be found and downloaded from here https://wordpress.org/themes/tempera/developers/

---

Before posting consider reading our short theme debugging instructions.
Please read the FAQs: Mantra • Nirvana • Parabola • Tempera
Tutorials: custom menus • translating theme • installing theme • category page with intro • disabling comments Wordpress: child themes • categories/posts
Before making any modifications to your theme we strongly recommend using Child Themes.

[martin]

That’s perfectly understandable. Apologies.

Thanks for the proper link.

[Paula Spencer-Snell]

Hi, I have just installed Parabola v 1.4.0 and the slideshow doesn’t work at all. I have used 3 different themes today and they all work except this theme. Any suggestions would be great please?

[martin]

Is there another update coming? Will this be fixed? Or is it time to prepare for using another theme?

[martin]

By the way,

you probably meant to link to this *parabola* page instead:

https://wordpress.org/themes/parabola/developers/

[Chuck]

The update totally disabled my slide presentation and removed my site title and tag line.
Had to restore the old version from backup.
Hoping this bug can be fixed soon.

[martin]

After a WP 4.0 update, I tried the Parabola 1.4 upgrade again,

but the same problem,

and several people have reported this problem,

but no help other than clear your cache, or try again has been offered,

🙁

[Author]

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