Forum Replies Created
-
AuthorPosts
-
Zed
Cryout Creations mastermindWolfineer, Greener did you try to temporarily disable all plugins to check if this still happens?
We’ve never encountered this issue in our tests so it may be caused by interference from a plugin.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindActivating a different theme should not affect content in any way.
Were your comments in WordPress or are you using a dedicated comments plugin? Do the comments return if you temporarily switch to a different theme?If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindCould you post a link to your site?
Does the tag widget work correctly on a different theme?If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindUnfortunately with site-wide issues the problem needs to be fixed before the next update can be installed when it becomes available.
I recommend completely deleting the theme folder (using the hosting account’s file manager or a FTP client) – wp-content/themes/tempera then manually installing the previous theme version with https://downloads.wordpress.org/theme/tempera.1.2.6.zip
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindSorry about this issue which only manifests itself on older PHP version (before 5.3). We’ve already submitted the fix with a new update, now it’s up to WordPress to approve it and make it live.
Another workaround until then if you’re not into file editing is to delete the theme folder completely (using a file manager or via FTP) and manually install an older theme version:
https://downloads.wordpress.org/theme/tempera.1.2.6.zipIf you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindYou are using HTML on your column titles which causes code markup errors with the latest update (in which the image alt attribute displays the column title for SEO/accessibility purposes).
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.August 7th, 2015 at 16:27 in reply to: Text Presentation Page columns disappeared after update #32481Zed
Cryout Creations mastermindI see the columns display the read more buttons at this moment while using the latest theme update.
Did you solve this?If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindWe’ll look into this.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.August 7th, 2015 at 16:23 in reply to: How to put "alt text" into sliders images and presentation page columns images? #32479Zed
Cryout Creations mastermindThe alt attribute displays the slide title starting with 1.3.0
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindYou are most likely seeing interference from a plugin, which causes an issue with WordPress’ JavaScript functionality.
You need to investigate which plugin is causing this by temporarily cycling them all off.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindThere is an issue due to some new code added to both Nirvana and Tempera which only works on PHP 5.3 and newer. For servers running older PHP, this solution works.
We’ll get this fixed as soon as possible.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindYes, there is indeed a PHP version limitation due to some new code we’ve added to both Tempera and Nirvana which only works on PHP 5.3 and newer. For servers running older PHP, this solution is good (for both themes, although line numbers may differ).
We’ll get this fixed as soon as possible.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindWhat you are describing is controlled by the Photo Frames option (also present in the presentation page settings, after the one you’ve already tried out).
The Column Display option controls how the column content is displayed only, does not apply to the frames/skews.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindCustom CSS sometimes needs to be more specific (because of the order different styles are applied). When a rule doesn’t work, add body in front of the selector. If even that fails, try adding !important to the rule (but try not to overuse !important).
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindThis custom CSS (placed in theme settings) will also work:
@media (max-width: 1680px) body .nivo-caption h2 { font-size: 48px; }
We’ll improve presentation page configuration options in future versions.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindYou may be missing some theme files. Try to remove and reinstall the theme.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindThe presentation page content is not yet entirely covered by the options. We’ll improve this in future updates.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindPeter, you are using W3 Total Cache.
If you have CSS minification enabled, try to disable it or add the theme’s style-mobile.css file to the exclusion list.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindOptimizePress is a paid/subscription plugin.
We cannot purchase all plugins out there just to run tests with them.If the OptimizePress team identified the conflict and is willing to give us information about it, we’ll try to fix this even if we cannot test the fix.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindMenu colours need to be kept in sync (since they are used in various combinations). Some combinations will have undesirable effects, like what you are seeing.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindWithout being able to browse the site I cannot give you any helpful information.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindCheck if you’re using a caching plugin. Clear cache or disable plugin while setting up the site.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindDoes adding media work correctly if you temporarily switch to a different theme?
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindThe theme’s fonts are located on a different domain than the main site. This causes issues with some browsers (which block cross-domain resource loading for security reasons).
Please see:
http://en.wikipedia.org/wiki/Cross-origin_resource_sharing
https://developer.mozilla.org/en-US/docs/Web/HTTP/Access_control_CORSIf you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindSarah, I am not seeing any issues with the text icons.
As for the Archives in the header, go to Appearance > Widgets and remove the Archives widget from the Header Widget Area.If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.July 12th, 2015 at 22:41 in reply to: How to put "alt text" into sliders images and presentation page columns images? #32309Zed
Cryout Creations mastermindWe’ll try to improve this in a future update (by inserting the slide title – if set – in the alt attribute)
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindThis is WordPress behaviour and not related to the theme. It’s a limitation in the built-in editor.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindDisable HTML excerpts in theme settings. That’s an experimental option and should only be used if you’re careful with your posts content (the function does no code cleanup).
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindMarco, try to debug plugins to see which one is interfering. If Appearance > Widgets is failing to work for you then the issue is definitely not the theme.
Salen, there may be some server configuration issues, or the server is limiting the length of POST submission data. Is this a fresh clean install or is it a moved (developed locally and then transferred) WordPress? Which server software is your system running (Apache / nginx + version, PHP version). Also try to take a look in the error log.
Phyll, you’re using a caching plugin so you will usually not see the latest changes done to the site. Disable it when changing things or clear/empty cache after every change.
Cafi, does the theme’s setting page work? What errors are you getting when saving? (blank page? permissions error?). Is there anything more helpful in the server error log?
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.Zed
Cryout Creations mastermindConnie, you’re not using the Cryout Columns. You have Text widgets set up in the columns.
If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic. -
AuthorPosts