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I tried to create another topic but it said it was under moderation, I assume for the imgur link I posted.
I’m hoping you will see this reply, I am having this same problem again. I can temporarily fix it by clearing my website’s cache, but friends/family see the same issue after refreshing the post/page or navigating the website to different posts/pages.
I think it looks fine for 1st time visitors to the website, but if they browse or refresh then it gets all jumbled like in the screenshot that is posted above, same exact issue has popped up recently.
Any thoughts? Hopefully you see this, I’d love to get a fix! Thank you for your time.August 24th, 2020 at 19:00 in reply to: Comments not appearing since upgrading to WordPress 5.5 #106794August 20th, 2020 at 22:59 in reply to: Comments not appearing since upgrading to WordPress 5.5 #106703
No, I do not have FTP access. When editing within the theme editor, where would I copy/paste the code into through the editor? Thank you for your help, not familiar with this type of editing the theme code and what not 🤷♂️August 18th, 2020 at 18:04 in reply to: Comments not appearing since upgrading to WordPress 5.5 #106624
This might be a dumb question, but how do I go about editing the comments.php lines of code to do this? I’ve gone into the theme editor but I don’t think that’s the correct area to be editing the code.
Can anyone help me further? Is there something I can put into functions.php? I’m unsure how to navigate to wp_content/themes/mantra/includes/theme-comments.php
Thank youAugust 13th, 2020 at 00:10 in reply to: Comments not appearing since upgrading to WordPress 5.5 #106483
Will support see these forum posts or should we contact them some other way? Definitely need to have comments show up after the 5.5 updateAugust 12th, 2020 at 22:37 in reply to: Comments not appearing since upgrading to WordPress 5.5 #106480
Same issue here as well, after the 5.5 update the comments are disabled when you break comments into pages with however many top level comments per page.
Cannot simply disable breaking comments into pages as that slows down any page/post with a plethora of comments. Can someone please help?