Woocommerce product page bug

  • Author
    Posts
  • #125358

    Hello

    I have a website that just installed Woocomeerce, and first it was working fine then suddenly product page stopped showing. A whole blank page.

    I tried to create a child theme but had no luck. If I disable the theme, it works perfectly.

    Please advise.

    Website: tk-beautycorp.com

    #125539

    Hello, could you please advise or fix? Thank you

    Website: tk-beautycorp.com

    #125620
    Zed
    Cryout Creations mastermind

    Hi,

    I see the store and product sections are working now on the indicated site. Are you still having trouble?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #125622

    The store product page is working because I created a page that redirects the actual product page.

    If you see the attached product page, where it has ‘/product/’ on URL, it is coming from Woocommerce which isn’t working.

    Website: tk-beautycorp.com/product/fragrant-milk-peach-white

    #125624
    Zed
    Cryout Creations mastermind

    URLs are not handled by the theme. You need to look into this and correct it if necessary through WordPress’ permalinks controls.
    Simply entering the permalinks sections and saving sometimes corrects broken handling of URLs by rewriting the current rewrite rules.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #125625

    It is not about URL, it is about Woocomeerce product page is not working with the theme.
    I had to find a solution to this, so I am just using URL redirect plug-in.

    The problem is, woocommerce product theme (links below) is not working with your theme.
    Changing with another theme works perfectly fine.
    The problem is when I use your theme, the product page turns into a whole blank page.

    Is this clear?

    Website: tk-beautycorp.com/product/fragrant-milk-peach-white

    #125627

    To make things more clear in case you did not understand:

    tk-beautycorp.com/product/fragrant-milk-peach-white
    This is Woocommerce’s ‘Product’ page that everyone who uses Woocommerce has.

    https://tk-beautycorp.com/fragrant-milk-peach-pink/
    This was created by me using WordPress ‘Page’ that is NOT an actual ‘Product’ page. (You see there is no add-to-cart button because this is not a product page).

    Now, because the actual “Product’ page doesn’t work, I have to remake every product page using ‘Page’.

    #125660
    Zed
    Cryout Creations mastermind

    Since the “/product” page is coming up blank, are you seeing any related error messages in the server error log?


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #125661

    I am not seeing any. Woocommerce and WordPress are up-to-date and both systems seem perfectly fine.

Viewing 9 posts - 1 through 9 (of 9 total)

You need to log in to reply to this topic.