(This is indeed a first!) Menu only shows up on some iPhones but not others?!

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  • #69168

    Only people with MY luck come across a glitch or bug that is SO rare and unlikely that I can guarantee that even the most skilled & experienced programmers here will be baffled.

    Get ready…

    Both phones are iPhone 6. Both web browsers are Safari. How in the world is it possible that the menu bars display on one iPhone 6 but not its twin?

    My head is about to explode. This completely defies logic. I’m just too perplexed by this to even know where to start.

    My iPhone 6 My boss's iPhone 6

    Website: www.granmarbinc.com

    #69175

    It’s odd that this would happen at all. Two identical phones showing different results.

    Anyway, I had to modify the header.php file by adding text that says “Click For Menu” which he was able to see.

    It seems to work, so I’ll take it as a problem SOLVED. I have plenty of other issues with this glitchy, buggy theme as it is.

    Website: www.granmarbinc.com

    #69457

    Zed
    Cryout Creations Team

    Since you’re encountering issues that no one else has complained about or reported (in all the time the theme has existed for), I’d presume the bugginess is more related to the site configuration (hosting/setup/plugins) or even the browser than the theme itself.


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    Please read the available documentation and search the forums before posting.
    #69517

    I don’t understand what you mean at all, nor would I know where to begin. This really doesn’t help me at all. 🙁

    • This reply was modified 3 weeks, 4 days ago by  ltaylor11501.
    #69858

    Zed
    Cryout Creations Team

    Test the site on a third identical (or similar) device. If the menu works there as well and the only problematic one is your phone, then it’s a lot more likely to be a device issue than a site one (you can also try testing with different browsers on the same device, even though they all use the same rendering engine).


    If you like our creations, help us share by rating them on WordPress.org.
    Please read the available documentation and search the forums before posting.
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