Header Image Height Reduced?

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  • #126892
    AGirlHasNoName
    Power User

    Hi all,
    I’ve just updated to the latest version of Tempera (1.8.0), but the update has resulted in my header image now being cut off at the bottom. Have you reduced the height of the header image at all?? I use Tempera with the Tempera NoLink Child theme.
    See website link!
    Thank you for any assistance!

    Website: zenashapter.com

    #126896
    Zed
    Cryout Creations mastermind

    Hi,

    Please update the NoLink child theme with the version available for download in your account to accommodate for changes introduced in Tempera 1.8.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #126954
    AGirlHasNoName
    Power User

    Hi Zed,

    Thanks so much for your reply. I did update everything possible before contacting you – there is nothing available to update at the moment. The NoLink child theme is version 0.6. Is that the most up-to-date version? If not, how do I update it if it’s not available to update?

    Thank you for your help!! :0)

    #127166
    Otti
    Power User

    I have the same problem here.
    Various graphic errors and I can no longer change the posts or create new ones.
    There is no update available for the child theme, what’s the next step?

    Ich habe das gleiche Problem hier.
    Diverse Grafik Fehler und ich kann die Beiträge nicht mehr ändern oder neue erstellen.
    Für das Child Thema ist kein Update verfügbar, wie geht es weiter?

    #127246
    AGirlHasNoName
    Power User

    Okay, I have found the update – it isn’t in WordPress under ‘updates’, it’s in my account here – I had to download it, upload it to WordPress, and thankfully no major theme revisions were needed. All good now. Thanks!

    #127419
    Otti
    Power User

    I think Zed is on vacation.
    Unfortunately there is no update in my account, I am now working without a child theme again, so the graphic errors have now disappeared for me.
    Posting works again since I swapped WordPress’s Classic Editor for a different one.
    _______________________________________________________________
    Ich denke Zed hat Urlaub.
    In meinem Konto ist leider kein Update, ich arbeite nun wieder ohne Child Thema, dadurch sind die Grafikfehler bei mir jetzt verschwunden.
    Das Erstellen von Beiträgen geht wieder, seit ich den Classic Editor von WordPress gegen einen andern getauscht habe.

    #128973
    Zed
    Cryout Creations mastermind

    Hi @Otti,

    Since you have donated for our premium support service before 2016, we need to manually identify and reassociate past purchases as we didn’t have an account system on our site back then.

    I have now added the necessary access to your account to be able to download the updated NoLink child theme.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #129523
    myob9a
    Power User

    Zed
    I have encountered the same problem. I am running Tempera V1.8.09 and NoLink V0.6 The images at https://www.actea.asn.au/wp-content/uploads/2022/05/actea_tempera.png are self-explanatory in that the header image is cut-off at about 80px and not showing the full 200px set in Settings. If I activate the main theme all is OK.

    It is as though the menu is sitting on top of the header image

    Website: www.actea.asn.au

    #129541
    Zed
    Cryout Creations mastermind

    Hi @myob9a,

    You’ll need to (manually) update the NoLink child theme to v0.7 (available in your account) for compatibility with the current Tempera release.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #129542
    myob9a
    Power User

    Zed
    My account only has version 0.6 – no V0.7. I had checked that before raising the support request.

    #129575
    Zed
    Cryout Creations mastermind

    Please recheck now as it should now be available in your account.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #130281
    tomi-stark-ch
    Power User
    This reply is private.
    #130282
    tomi-stark-ch
    Power User
    This reply is private.
    #130449
    tomi-stark-ch
    Power User

    do i need to open my own thread, or is this one stillmonitored by Zed?

    #130581
    Zed
    Cryout Creations mastermind

    Hi @tomi-stark-ch,

    Since we need to manually add the necessary access for everyone who has donated to us before we added the accounts system, please register for an account and order the free Premium Support Migration service. You will not need to make a payment.
    If you’re using a different email address now, please include any helpful information related to the original donation or support ticket (such as name, original email, payment date or a ticket number) in the order’s Additional Information field.
    You’ll receive a confirmation email when access is added.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #130661
    tomi-stark-ch
    Power User
    This reply is private.
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