customers cant log in or checkout

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  • #6971
    pixelcraft

    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>Hello, and thanks for all the hard work on the Mantra theme. Its really great. I am having an issue I was hoping you could help me with.</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>I’m using Mantra and WP E Commerce to run an online store. My problem is that customers can’t create an account or complete checkout without creating an account. Ideally I’d like them not to have to create an account in order to checkout, but to have the option to do so if they would like.</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>the following settings are in use:</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>settings > general > anyone can register is checked;</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>settings > store > checkout > users must register before checking out is set to “no”</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>The testing version of the site is located here:</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>http://www.shoekahuna.com/shoekahuna/</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>If I need to provide any further information please let me know and thanks in advance. This is my first time using either Mantra or WP E Commerce, although I have successfully developed quite a few sites using a variety of other themes and plug ins. The WP E Commerce plug in is required as my customer wished to integrate to Quickbooks via Webgility. WPEC is the only option available for that.</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>Again many thanks,</p>
    <p style=”margin-top: 0px; margin-right: 0px; margin-bottom: 11px; margin-left: 0px; padding: 0px;”>~ PixelCraft</p>

    #6972
    pixelcraft

    sorry for the weird code in my post. here is the post without that code.

    ###

    Hello, and thanks for all the hard work on the Mantra theme. Its really great. I am having an issue I was hoping you could help me with.

    I’m using Mantra and WP E Commerce to run an online store. My problem is that customers can’t create an account or complete checkout without creating an account. Ideally I’d like them not to have to create an account in order to checkout, but to have the option to do so if they would like.

    the following settings are in use:

    settings > general > anyone can register is checked;

    settings > store > checkout > users must register before checking out is set to “no”

    The testing version of the site is located here:

    http://www.shoekahuna.com/shoekahuna/

    If I need to provide any further information please let me know and thanks in advance. This is my first time using either Mantra or WP E Commerce, although I have successfully developed quite a few sites using a variety of other themes and plug ins. The WP E Commerce plug in is required as my customer wished to integrate to Quickbooks via Webgility. WPEC is the only option available for that.

    Again many thanks,

    ~ PixelCraft

    #7140
    pixelcraft

    so no comment on this issue then? great theme, support lacking.

    #7172
    Zed
    Cryout Creations mastermind

    Theme support does not include WordPress and third party plugin support 😉

    Perhaps you should ask the plugin developers if checkout without registration is possible (and how).


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #7454
    pixelcraft

    The problem actually had to do with the WPEC plug in and had nothing to do with Mantra. Case closed.

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