[Gary Oo]

I’ve just upgraded to Manta 2.3.3 and apart from the page name, no further content is being displayed. I now also have two sets of social media icons. One where I want it to be the other in the header area.

Posts are displaying correctly.

I suspect when the theme was updating not everything updated correctly.

How can I “re-install” Mantra 2.3.3, so hopefully my pages display.

Otherwise where can I get Mantra 2.3.2 so that I can get my pages to display.

Thank you.

[Gary Oo]

Forgot to add, I obviously want to keep the settings I’ve edited as I would imagine if I delete the theme and then re-install the theme, all my edits will also be lost.

[Gary Oo]

Further info….

I’ve tried THREE times to edit the Social Media Settings.

I’ve “un-ticked” top right hand corner and in the footer and then save changes, but it is not saving the changes. When I view my site, the icons are in the top right hand corner and in the footer!!

I’ve also checked page source and this is what I see for content:

<div id=”content” role=”main”>
<article id=”post-3″ class=”post-3 page type-page status-publish hentry”>
<header class=”entry-header”>
<hgroup>
<h2 class=”entry-title”>About</h2>
</hgroup>
</header><!– .entry-header –>
<div class=”entry-content”>
</div><!– .entry-content –>
<footer class=”entry-meta2″>
<span class=”edit-link”>Edit</span> </footer><!– #entry-meta –>
</article><!– #post-3 –>
</div>

When I go to edit the page, all the original content is there.

So I’m clueless as to why the page contents aren’t being displayed.

[Betsy Powell]

I’m having the same issue and it’s a website for a company. Please let me know when there are results. I do use a child theme and I’ve tried putting the content.php into the child theme as well.

[Ron Carlson]

Same issue here. I will submit a note under my premium support too.

[David B]

Same problem here. Not great to have a blank home page…

As an interim fix, you can hide the social media icons from the header and footer with this in Custom CSS.

#sheader { visibility: hidden; }
#sfooter { visibility: hidden; }

[jon]

Having the same blank page issue with 2.3.3. Page content not showing up, but still visible/editable in WP. Is there any way to roll back to the previous version?

[jon]

You can export the theme settings to a txt file. Just tried exporting, re-setting to default, and importing. Worked fine, so I assume the settings could also be imported to a new version (or previous version, if that’s possible).

[Gary Oo]

“export the theme settings to a txt file. Just tried exporting, re-setting to default, and importing. Worked fine,”

May have worked for you, but did nothing for my setup.

Hopefully a fix will be deployed sooner rather than later.

[jon]

To clarify: export/import of settings worked like it should, but that did not fix the actual problem of content not appearing on the page. Just saying that if/when a roll-back or new version is available, export/import settings could save you from starting from scratch again.

[Cheryl Davidson]

I am having the same problem. I did figure out that it has to do with the page attributes template on the individual pages. Example: About Us page, if I have the page attributes template set to “one column no sidebars”, my content shows up just fine. But if I change the page attributes template to any other setting, the content disappears. I have tried adjusting the widths of the content area and the sidebar area in the layout settings under Mantra settings and it still doesn’t fix it. I too am building a website for a client and need a fix soon! Please help! This is a very major problem!

[Cheryl Davidson]

Forgot to mention that I too am using the version 2.3.3 of Mantra.

[Eduardo]

I am experiencing all these problems! The previous version was flawless!
Even when posting an image I can resize it. I can in the edit zone, but when I post it it doesn’t change the size!

Please fix it! 🙁
Or any solution?

[David B]

Thanks for the details, Cheryl. It may help then troubleshoot.
IF you work with HTML, a simple error in tag closing can blank the page. So it sounds like a template bug. And probably in column code if the single column works.

That would be a way to make key page content appear in the interim too – not show the sidebar.

Ron mentions premium support. I quite expect they’re working on the fix for them and we’ll know after, or see an update. It is the weekend – dunno what their schedule is…

[Jim in Montana]

I have the same Mantra 2.3.3 problem – no text showing.

I have two sites running Mantra and “updated” both of them. One is running fine – no “lost” text. And the other is a no-show.

I have an email in to Zed and am waiting for a response.

If a solution appears, would you please post here.

Thanks so much.

Jim Crocker

[David B]

Hi Ben – I would wait until the bug is fixed before editing. If it was OK before, it should be fine again.
I posted a note on my blog about the bug and set the home page to the blog for the time being. Hopefully Monday will bring some attention from them.

[Zed]

Hi.

This is not a bug in the theme. The issue is caused by a broken theme archive lurking on WordPress’ servers.
When you update your site WordPress serves you the zip file from one of their severs. Since some serve the corrupt archive while others serve the good one this issue occurs only for some sites.

We have no control here and we cannot fix this in any way.

The solution is to manually download the theme from WordPress on your computer and check that you get the correct one (212 files and 21 folders) – http://wordpress.org/themes/download/mantra.2.3.3.zip
Try the download repeatedly if you get the corrupt copy. Eventually you’ll receive the correct one.

Then go to your dashboard and create a theme settings export (just to have a backup).
Go to Appearance > Themes and delete (uninstall) Mantra.
And manually re-install the theme from the good archive you previously downloaded (see our tutorial on “semi-manual installation”) – http://www.cryoutcreations.eu/wordpress-themes/wordpress-tutorials/how-to-install-a-wordpress-theme

Of course there’s also the option of deleting the theme and reinstalling it via the search/install directly (without downloading it to your computer) but this may require several tries until you get the correct archive.

• This reply was modified 10 years ago by Zed. Reason: added some missing info
• This reply was modified 10 years ago by Zed.
• This reply was modified 10 years ago by Zed.

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Please check the available documentation and search the forums before starting a topic.

[Zed]

To cover other questions asked here:
– there is indeed a bug about the socials; we’ll get this fixed as soon as possible.
– exporting/importing will not fix the missing page content; the corrupt theme archive is missing (at least) content/content-page.php which handles displaying page content;

---

If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.

[Lazysod]

I had the exact same issues, lucky for me I backed up the existing working version before I updated. I had to do a rollback and currently got it working again.

I recommend people actually DO THE BACK UP BEFORE YOU UPDATE.

[David B]

Thanks Zed! My site is back to normal.
Had not run into that before.

The custom CSS snippet will turn off the Socials if they’re not wanted meantime.

Annoying about the reCaptcha hack for the forum.

[Gary Oo]

With some trepidation I exported the settings and deleted the theme.
I was lucky enough to download a “good” version off of the WordPress site first go.
Imported the settings and added the custom CSS to remove the social media icons and happy to say that normal transmission has resumed.

Hopefully the update won’t be too far away and then the custom CSS can be removed.

Thank you everyone for troubleshooting the issues.

[Zed]

We got news from very nice WordPress servers maintainers that the corrupt archive is now fixed. So the issue should no longer pop up (for this update 🙂 )

---

If you like our creations, help us share by rating them on WordPress.org.
Please check the available documentation and search the forums before starting a topic.

[Al]

Followed the steps above to resolve the “page issue” 4 times including downloading the theme from your site as well as the new one for the WordPress site and no joy. No data on pages.

Suggestions?

Thanks!

[Dave]

Worked for me! thanks Zed!
++++++++++++++++++++++++++
The solution is to manually download the theme from WordPress on your computer and check that you get the correct one (212 files and 21 folders) – http://wordpress.org/themes/download/mantra.2.3.3.zip
Try the download repeatedly if you get the corrupt copy. Eventually you’ll receive the correct one.
Then go to your dashboard and create a theme settings export (just to have a backup).
Go to Appearance > Themes and delete (uninstall) Mantra.
And manually re-install the theme from the good archive you previously downloaded (see our tutorial on “semi-manual installation”)

[Author]

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