haleygraham

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  • in reply to: "This plugin does not have a valid header" error #62179
    haleygraham
    Participant

    I was able to talk with hosting support and they were able to install the plugin for me. Everything is working great! I am not sure what the issue might have been.
    Thank you again for your time.

    in reply to: "This plugin does not have a valid header" error #61617
    haleygraham
    Participant

    No, I am not able to install other plugins.
    I understand if I need to close this ticket, as the problem is likely not Cryout plugin or theme related.
    I appreciate your help and fast response!

    in reply to: "This plugin does not have a valid header" error #61357
    haleygraham
    Participant

    Hi Zed,
    Thanks for your reply.
    I have tried to install the plugin directly from the WordPress repository, but when I do, I see the header error. I am not sure why. There may be an issue with my WordPress files. I am not sure.
    Ah, you’re right. It does say “minimum.” Thank you for clarifying!
    Please let me know if you have any suggestions.
    Thank you again.

    in reply to: "This plugin does not have a valid header" error #60959
    haleygraham
    Participant

    Also, I see that the recommended version of the plugin on the Appearance> Nirvana Plugins page is the 0.5.1 version, not the current version of the plugin, 0.5.9. I also have tried to install that version, without success.

Viewing 4 posts - 1 through 4 (of 4 total)