Presentation page problem

  • Author
    Posts
  • #30574
    Leo

    I’ve seen other posts regarding presentation page problems, but they seem to be problems setting it up– I’ve got our site finished, and working perfectly– but periodically (seemingly for no reason) the presentation page disappears and the site goes into sort of a genaric mobile/ blog format. This happens without me doing anything to the site. For awhile I thought it was happening every time there was a plugin or word press update (and doing the update would resolve the issue), but now it’s done the same thing without there being any available updates. I was able resolve the issue by going to Appearance–Parabola Settings–Presentation Page and just re-saveing the settings I already had.

    Even though I’ve been able to find workaround solutions each time, I would really like to stop this from happening. I don’t check the site regularly– it’s more of a portfolio site– so sometimes the site can be in the genaric mobile/ blog format for extended periods of time without me knowing it.

    Thanks in advance for any suggestions or info on this matter. Love the theme, other than this issue.

    #30702
    Zed
    Cryout Creations mastermind

    You are using Jetpack. Is by chance its “Mobile theme” feature enabled?

    That will override everything on your site and be used instead as a theme for specific mobile devices.


    If you like our creations, help us share by rating them on WordPress.org.
    Please check the available documentation and search the forums before starting a topic.
    #31120
    Michelle

    I have the same issue and read another post about disabling the mobile theme in jetpack like you have suggested. Any ideas how to do this? It can’t be done from the plugin itself (configure option) and when I selected “edit plugin” for jetpack, the mobile theme isn’t in the list. Guessing I’m in the wrong place. Any ideas? Thanks so much.

    #31121
    Michelle

    I found the answer to my own question. Another user posted the instructions here: https://wordpress.org/support/topic/how-do-i-disable-mobile-theme-in-jetpack-18-broken-with-thesis

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Presentation page problem’ is closed to new replies.